2011-10-20 07:34 AM
Hi there, i am in need of a document that potentially someone has put together already, i cannot find anything that helps me on the netapp many sites. so here is what i am looking for.
I am looking for a document that is describing each built in snmp trap that is built into data ontap (i know this available) the tricky bit i need is the response action for each trap and any correlation infomation on each trap.
we all know that 9 times out of 10 an autosupport is going to be generated, sit tight a netapp support guy will give you a call and either fix your problem remotely or send out a new shiny peice of kit that then needs to be fitted into the system.
Hopefully someone can help me.
2011-10-21 01:25 AM
Yes the description is helpful in the way it shows you what the spurious trap name is, but it doesnt give a response action to what a support team needs to do, what i was after was something that did that first line response, but generally i doubt anyone has had to do this. The first port of call here should be too call Netapp support if the snmp trap has a business impact on operations.