2012-03-09 03:02 AM
I use SMHV 18.104.22.168 with SDW 6.4 in HyperV CSV cluster, and have many problems of backup.
SMHV reports tell me SnapDirve is not licensed on storage system, and have some error of Vss Requestor.
I try ton uninstall completely SMHV and SDW, and reinstall it installing first SDW then SMHV - No changes.
All of my virtual machines running Windows 2008R2, or Windows 2003 R2, or RedHat Enterprise...
Since installation backup never works correctly.
I have try to restart SDW before backup, no changes ...
So i have no idea ... So i need your help.
2012-03-09 06:08 AM
Have a look at this kb.
You need to install
SnapDrive for Windows on all hosts before installing SnapManager for Hyper-V.
If the hosts are members of a cluster, all nodes in the cluster require the installation of SnapDrive for
When SnapManager for Hyper-V starts it communicates with SnapDrive for Windows to get the list
of all virtual machines running on a host. If SnapDrive for Windows is not installed on the host, this
API fails and the SnapManager for Hyper-V internal cache does not update with the virtual machine
You might receive the following message:
Error :SnapManager for Hyper-V is not licensed on the host or in the Storage
System, backup is aborted:
2012-03-09 06:16 AM
Thanks for your answer.
Snapdrive for Windows is well installed on each node of my hyperV cluster.
My hyperv cluster is constitued of 4 nodes, and each node have SDW 6.4 installed.
On each node i have also installed SMHV... always the same problem !
2012-03-09 07:44 AM
I was connecting to netapp now portal, and try to download SDW 6.4P1 and patches for SMHV, but i can't see any new version of SDW or patches for SMHV ...
Could you give me link where to download this ?
Thanks a lot.
2012-03-11 08:22 PM
Here is the SDW 6.4P1 download link. http://support.netapp.com/NOW/download/software/snapdrive_win/6.4P1/
You should also open a ticket with NGS to have them take a look at the logs.
2012-03-12 12:54 AM
Downloading patch level is a special thing with NetApp. You need to go "Software Downloads". At the last line you can select software products. At the input field you need to fill in the version you are looking for. To check if there is a patch for an software product you need to "try and error".
2012-03-14 04:10 AM
Ok so i have upgrade SDW to 6.4P1 and SMHV to 22.214.171.124. Try to backup my cluster and still have an error :
Backup task failed to succeed. An error occured while renaming snapshots after backup operation
Any idea ?
Thanks a lot !