2013-01-27 05:10 AM
I currently manage a FAS2240-2 and prior to putting this into production I went through and upgraded both controllers to the latest firmware of IOM6E and IOM3. My current versions as per sysconfig -a of IOM6E are attached. SO can somebody tell me why Autosupport is still reporting this as being out of date. I dont like it when risks are shown.
Cheers fellow Storage Peops.
Solved! SEE THE SOLUTION
2013-01-27 06:03 PM
does "storage show acp" show the latest firmware and is the latest firmware in the /etc/acpp_fw directory? You can run "storage download acp" to push the update from the latest version in acpp_fw.
2013-01-28 12:59 PM
I encounter the same problem on a FAS2240-4,
DOT 8.1.2 + all at the last firmware
with IOM6E firmware 121
but Autosupport complained about risk on the shelf firmware
Strange isn't it
2013-01-28 01:14 PM
Got off the phone from Netapp Tech Support today. They informed me that this is a known issue on the FAS2240-2. They instructed me that a reboot and a manual "options autosupport.doit test" solves the issue. I have today after much pain with iSCSI multipathing troubleshooting, rebooted my controllers. I will check tomorrow and let you know whether this has cleared the messages in autosupport online.
2013-01-29 02:41 AM
Checked my Autosupport and the best practice notification for the ION3 has now dissappeared. However the IOM6E is still there. Will be calling them again today.
2013-01-29 11:15 AM
I'm going to test this
Because in fact our FAS2240-4 is in service for 2 months now, and we noticed the autosupport warning warning for 2 weeks
after the warning disappeared ,and it is now back since 3 weeks after a reboot.
So we will try to find a window to make another reboot
Thanks for sharing information
2013-01-30 12:16 PM
ACP firmware on the internal SAS expander IOM6E cannot be updated using the 'storage download acp' command as it is part of the SP. updating SP firmware might help. See this KB for details: https://kb.netapp.com/support/index?page=content&i
Also, because ACP is used as an alternate path for control commands, not data transfers, it is not a critically-important component. Hence having the firmware a little out of date may not be a major issue.
2013-02-01 05:02 PM
Thanks for that. My manager wants it to look ll nice in MyAutosupport so will try and update. Can you tell me if it would require a reboot of the controllers? My filer is in production now so cant really have an outage if HA doesnt fail over.