Subscribe

How do you manage current AutoSupport alerts

I'm subscribed to weekly autosupport emails. I wanted to manage my subscription settings, change the reports I'm getting, that sort of thing. However I can't find the currently set up reports anywhere on the MyAutoSupport panel.  They do not show up in the My Reports tab for either the site or the customer that my system is under. 

 

Where can you find and manage currently set up automatic reports?

Re: How do you manage current AutoSupport alerts

Hi,

 

This KB will help you understand the process to be followed to report an issue with My Autosupport.

 

https://kb.netapp.com/support/index?page=content&id=6010005&actp=LIST

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Re: How do you manage current AutoSupport alerts

Looks like there's a new place to manage all this stuff: http://mysupport.netapp.com/myautosupport/reports.html

 

Though I can't find my old reports in it, at least it should be better here for folks going forward.