2015-05-01 05:02 AM
Can you share what operating system your Snap Creator Server is running on?
We don't see this issue in our environment at this time, but want to be sure it isn't specific to a particular OS.
2015-05-04 12:28 AM - edited 2015-05-04 12:29 AM
Windows 2012 R2.
It is when upgrading from 4.1.1P3 to 4.1.1P4.
if i install 4.1.1P4 from scratch it seems to work.
So its seems to be related to upgrading.
2015-05-22 03:34 AM
Would you mind opening a case?
Our QA tested the upgrade scenario and was unable to reproduce the issue.
If you can open a case and we can gather your logs we might be able to figure out what is going on.
Please send me the case number either on this thread or via email at spinks -at- netapp -dot- com.
2015-05-29 06:48 AM - edited 2015-05-29 06:48 AM
sorry for the late reply... we're approaching the go-live date for this enviornment rapidly and didn't get around to do any further troubleshooting for the time being... so we just restored our 4.1.1P2 installation which works fine.
We will come back to this when we have a more quiet period and actually have the time to go through the logs together with Support.