2013-11-12 02:35 AM
If I restart the Windows "Data ONTAP DSM Management Service" will an SQL database using the disks need to be stopped first? Do the disks disconnect and reconnect?
The server is Windows Server 2003 Enterprise Edition SP2
Data ONTAP DSM is version 3.5 (3.5.4118.1916).
SnapDrive 6.4.2 (188.8.131.5299)
Host Utilities is 6.0.2 (6.0.4649.1236)
Solved! SEE THE SOLUTION
2013-11-14 08:57 AM
The root cause of the trouble appears to have been the
Windows Management Instrumentation service and you can stop it and the DSM Management Service without causing trouble.
C:\>net stop "Windows Management Instrumentation"
This will ask if it can stop other services.
Data ONTAP DSM Management Service
SMS Agent Host
Say yes and let the services stop.
Then restart the services
net start "Windows Management Instrumentation"
net start "SnapDrive"
net start "Data ONTAP DSM Management Service"
net start "SMS Agent Host"
I can now see my disks through SnapDrive and I can see the paths through the "Data ONTAP DSM Management" section in Computer Management.
There was no disruption to the SQL database. All completely safe.