Data Backup and Recovery

Error gathering writer metadata

NaeemMohammad
2,742 Views

Just started using SnapProtect (V10)... Looks lika an intereseting product that could meet our requirement within our company. We are at the testing phase just now, I am trying to backup a physical Domain Controller.

 

I have installaed VSS Provider, iDATA AGENT, Files System and Active Directory. I can backup Active Directory no problem but problems occurs when i try to backup the File System using system state (Also tried without system state). I am keep getting Error gathering writer metadata. Following is the log file. 

 

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File : CVFSSnap.log
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2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [CVFSSnap.exe]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-j]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [1018]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-a]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [2:4]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-d]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [dc1*dc1*8400*8402]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-t]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [1]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-r]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [0]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-i]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [2]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-snap]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-jt]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [1018:5:1]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-cn]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [dc1]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [-vm]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::ParseCommandlineArgs() - Args - [Instance001]
2036 4b4 04/06 23:02:00 1018 JM Client CVBkpJobClient::init(): Initializing job object with token [1018:5:1].
2036 4b4 04/06 23:02:00 1018 Init() - Initializing job control [token=1018:5:1,cn=dc1], serverName [commvault.home.ac.uk], ControlFlag [1], Job Id [1018]
2036 4b4 04/06 23:02:00 1018 CVJobCtrlLog::registerProcess(): successfully created file [C:\Program Files\NetApp\SnapProtect\Base\JobControl\2.036]
2036 4b4 04/06 23:02:00 1018 CsFileSystemSnapshotBase::RetrieveJobOptions() - Default subclient = [true]
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::GatherSubclientContent(674) - +++
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::GatherSubclientContent(682) - JobStartTime=2016/04/06 22:01:58.000000Z
2036 4b4 04/06 23:02:01 1018 FSSubclientConf::load(857) - +++
2036 4b4 04/06 23:02:01 1018 FSSubclientConf::load(857) - --- 0:00.071231
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::GatherSubclientContent(674) - --- 0:00.115231
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::AddNonClusterVolumes() - GetLogicalDriveStrings returned local volumes [C:\].
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::AddNonClusterVolumes() - IsGetNodePhysicalDrivesRescs failed, not filtering the cluster volumes.
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::AddNonClusterVolumes() - IsGetNodePhysicalDrivesRescs returned cluster volumes [].
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshotBase::GetSystemStateOptionFromContent() - System state option not given in content list.
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshot::IsTransportableSnapshotEligible() - Machine is eligible for transportable snapshots.
2036 4b4 04/06 23:02:01 1018 CVSSClientBase::SetBackupType() - Set backup type to [1].
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshot::InitializeShadow() - Backup type is set to [1].
2036 4b4 04/06 23:02:01 1018 CsFileSystemSnapshot::InitializeShadow() - Shadow context is set to [41].
2036 4b4 04/06 23:02:02 1018 CsVssAsync::WaitUntilDone() - Async status returned final code = 0x0004230a, Description = VSS_S_ASYNC_FINISHED.
2036 4b4 04/06 23:02:02 1018 CsVssBackupComponents::GatherWriterMetadata() - Writer Metadata gathered
2036 4b4 04/06 23:02:02 1018 CsVssBackupComponents::GatherWriterMetadata() - Gathered all writer metadata
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Task Scheduler Writer] Expanded File path %WinDir%\System32\Tasks to C:\Windows\System32\Tasks
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Task Scheduler Writer] Expanded File path %WinDir%\Tasks to C:\Windows\Tasks
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [VSS Metadata Store Writer] Expanded File path %SystemRoot%\Vss\Writers to C:\Windows\Vss\Writers
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [Performance Counters Writer] Expanded File path %SystemRoot%\System32 to C:\Windows\System32
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %systemroot%\winsxs to C:\Windows\winsxs
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %systemroot%\servicing\packages to C:\Windows\servicing\packages
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %systemroot%\servicing\Version to C:\Windows\servicing\Version
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %systemroot%\System32\Microsoft\Crypto to C:\Windows\System32\Microsoft\Crypto
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %ProgramData%\Microsoft\Crypto to C:\ProgramData\Microsoft\Crypto
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %systemroot%\System32\Microsoft\Protect to C:\Windows\System32\Microsoft\Protect
2036 4b4 04/06 23:02:02 1018 Writer_t::ExpandEnvStringsInPaths() - [System Writer] Expanded File path %systemroot%\system32\DriverStore\FileRepository to C:\Windows\system32\DriverStore\FileRepository
2036 4b4 04/06 23:02:20 1018 CsTools::CvPathGetParentA() - Child path format invalid. No backslash delimiters.
2036 4b4 04/06 23:02:20 1018 GetDrive() - Failed to strip to Root ().
2036 4b4 04/06 23:02:20 1018 CVSSClientShadow::GatherWriterMetadata() - Failed to get drive for file index [7] of component [Win32 Services Files].
2036 4b4 04/06 23:02:20 1018 CsFileSystemSnapshot::InitializeShadow() - Error gathering writer metadata.
2036 4b4 04/06 23:02:21 1018 CsFileSystemSnapshotBackup::Run() - Failed to initialize VSS shadow.
2036 4b4 04/06 23:02:21 1018 CsFileSystemSnapshot::DeleteVolumeSnapshots() - No internal snapshot records to act on.
2036 4b4 04/06 23:02:21 1018 BKP CALLED COMPLETE (PHASE Status::FAIL), 1018. Token [1018:5:1]
2036 16e0 04/06 23:02:21 1018 CVJobCtrlLog::unregisterProcess(): successfully removed file [C:\Program Files\NetApp\SnapProtect\Base\JobControl\2.036]
2036 4b4 04/06 23:02:21 1018 CsTools::GetFiles() - No files met criteria
2036 4b4 04/06 23:02:21 1018 CsFileSystemSnapshot::DeleteMetadata() - Found [0] files matching [1018*.*] in dir [C:\Program Files\NetApp\SnapProtect\iDataAgent\JobResults\CV_JobResults\iDataAgent\FileSystemAgent\2\4].
2036 4b4 04/06 23:02:21 1018 CsSynchronization::MutexRelease() - Mutex not initialized.
2036 4b4 04/06 23:02:21 1018 CsVssBackupComponents::FreeWriterMetadata() - Free'd all writer metadata

 

I Looked at the domain controllers but couldnt find any log files or errors that could give me something to work on, I hope somebody outthere can help. 

 

Regards

 

-naeem

1 REPLY 1

Jeff_Yao
2,682 Views

hi

 

see if this mskb helps

https://support.microsoft.com/en-us/kb/970219

 

thanks

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