Hi there,
IHAC is using is running SAP/Windows on filer, the Windows is SAN booted and with SnapDrive installed. They are using Legato Networker to backup OS and Application files.
During the backup, we find that Networker will use VSS for the backup, but it is using ‘Data ONTAP VSS Hardware Provider’, but not use ‘Microsoft Software Shadow Copy provider 1.0’, which caused to create snapshots on filer, we have tried this solution https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb37896 but not work.
Does anyone know how to disable Networker to use ONTAP VSS Hardware Provider and to use Microsoft Software Shadow Copy Provider?
Thanks & Best Regards,
Jeff