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Snap Manager for Sql service won't start

[ Edited ]

I am new to Snap Manager for Sql.  I recently installed it on a virtual server but I am unable to get the service to start.  I get a timeout message.  SnapDrive is installed on the server.  The account is in the administrator group both in windows and sql.

Does anyone have any ideas for why the service is not starting?  Also, I have a filer license and selected that option when I installed.

Re: Snap Manager for Sql service won't start

Hi There,

I was wonder whether you got the SnapMirror for SQL License?

Good luck

Henry

Re: Snap Manager for Sql service won't start

What does the Windows application log say?

Besides, check if MSSQL service is setup with a dependency on MS iSCSI, shouldnt be tho until you ran configuration manager.

Re: Snap Manager for Sql service won't start

Hi ceolmsted, Did this issue got resolved?  experiencing same problem now. let me know if any workaround for this issue.

Thanks,

Hajee

Re: Snap Manager for Sql service won't start

Hi,

Did u check the windows log as thomas said ?? , what is the error there ??

Thanks,

Nayab

Re: Snap Manager for Sql service won't start

Hi Nayab, Do you guys ask me to check the event viewer message for system?

Thanks,

Hajee

Re: Snap Manager for Sql service won't start

Re: Snap Manager for Sql service won't start

Hi Hajee,

Can you run the Snapmanager SQL setup once again and then Choose REPAIR and once done try restarting the Service and let me know the result.

Thanks,

Nayab

Re: Snap Manager for Sql service won't start

Hi Nayab, I can see only modify/upgrade and remove only 2options coming once hit the setup.

How ever did the upgrade & tried starting the service getting same error again.

thanks,

Hajee

Re: Snap Manager for Sql service won't start

Unable to detact any sql instance to check the snapshots...didn't get anything here in above box. please advice.

Thanks,

Hajee