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SnapCreator 4.3.0 Retrieving SnapVault status error

Hi all,

 

I'm quite fresh to storage so pls forgive me any missing info. Just ask for more details and I will try to get it.

 

Recently we started to receive such error when snapvault job checks status of sv progress:

 

########## Checking SnapVault status for source relationship FILER:volume ##########

[2016-07-14 10:24:51,846] INFO: STORAGE-02110: Retrieving SnapVault status
[2016-07-14 10:24:51,846] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: netapp.manage.NaAPIFailedException: Invalid empty value for input: maximum (errno=13115)
    at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:54)
    at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.executeRequest(Ontap7ModeApi.java:2314)
    at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.snapVaultStatus(Ontap7ModeApi.java:1357)
    at com.netapp.snapcreator.storage.StorageCoreImpl.snapVaultGetStatus(StorageCoreImpl.java:1371)
    at com.netapp.snapcreator.workflow.task.ZAPITask.snapVaultWait(ZAPITask.java:602)
    at com.netapp.snapcreator.workflow.task.ZAPITask.snapVaultUpdate(ZAPITask.java:1288)
    at com.netapp.snapcreator.workflow.task.SnapVaultTask.execute(SnapVaultTask.java:56)
    at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:49)
    at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:18)
    at java.util.concurrent.FutureTask.run(FutureTask.java:274)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
    at java.lang.Thread.run(Thread.java:798)
Caused by: netapp.manage.NaAPIFailedException: Invalid empty value for input: maximum (errno=13115)
    at netapp.manage.NaServer.invokeElem(NaServer.java:751)
    at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:45)
    ... 12 more

 

 

Snapvault update finishes successfully but progress check fails which result in sv job fail and spoiling statistics Smiley Happy

I'm not quite sure where shall I search for value maximum which seems to be causing problem.

 

Has anyone encountered similar problem?

 

Regards,

Darek

Re: SnapCreator 4.3.0 Retrieving SnapVault status error

hi,

did you file a support case for this? or did you resolve the problem in the meanwhile?

 

thanks,

Domenico

Re: SnapCreator 4.3.0 Retrieving SnapVault status error

Hi Domenico,

 

Recently my colleague did, so once I know something about progress or resolution, I will post it here.

 

rgds

Darek