Data Backup and Recovery

SnapManager 7.2 for Exchange Verification Error

SP-IT-Team
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SnapManager for Exchange Version 7.2.0.1811

 

 

Hello,

 

We get an Verification Error after Backup for only a single LUN/Database of five LUNs/Databases. We are able to mount the Snapshot manually after.

 

Here some snippets out of the Log:

 

[23:05:24.781]  ***BACKUP VERIFICATION STATUS: mdb03

[23:05:24.781]  Databases verification successfully completed.

[23:05:24.781]  ***BACKUP VERIFICATION: mdb04

[23:05:24.781]  Start to verify the database in snapshot...
[23:05:29.359]  UpdateSelectedDestinationVolumesStatus Started
[23:05:29.359]  FullBackup job with JobID=1049 invoke Job Management for local integrity verification

[23:05:29.359]  SnapManager srvex01 concurrent job status at 19.12.2017 23:05:29 : 
[23:05:29.359]  =================================================================================================
[23:05:29.359]  SnapManager is creating full backup with JobID=1049.
[23:05:29.359]  SnapManager is running 0 backup integrity verification jobs.
[23:05:29.359]  This BackupVerification job with JobID=1053 is waiting in the queue at position 0.
[23:05:29.359]  =================================================================================================


[23:05:29.359]  BackupVerification Job of JobID 1053 starts to run on server srvex01.


[23:05:29.359]  The destination volume of the source Logical Disk H FlexClone State is Unknown and SnapMirror State is Unknown.
[23:05:36.375]  Mounting Snapshot [exchsnap__srvex01_12-19-2017_23.00.22__daily] for LUN H created from Computer SRVEX01
[23:05:36.375]  Mount point directory [C:\Program Files\NetApp\SnapManager for Exchange\SnapMgrMountPoint]
[23:05:37.906]  Snapshot will be mounted on subdirectory [MPDisk375]
[23:06:04.797]  [SnapDrive Error]:An attempt to map LUN '/vol/sdw_cl_vf_iscsi_srvex01_mdb04_0/qsrvex01_mdb04/srvex01_mdb04_H' to the igroup 'viaRPC.iqn.1991-05.com.microsoft:srvex01.xy.local'on the storage system 'vf_iscsi' failed. Error code: 9023. Error description: LUN already mapped to this group.
 (SnapDrive Error Code: 0xc0040339)
[23:06:04.797]  Unable to mount snapshot, abort verification.
[23:06:04.797]  [SnapDrive Error]:An attempt to map LUN '/vol/sdw_cl_vf_iscsi_srvex01_mdb04_0/qsrvex01_mdb04/srvex01_mdb04_H' to the igroup 'viaRPC.iqn.1991-05.com.microsoft:srvex01.xy.local'on the storage system 'vf_iscsi' failed. Error code: 9023. Error description: LUN already mapped to this group.



[23:06:04.797]  BackupVerification Job of JobID=1053 is finished with status Failed.

[23:06:04.797]  [SnapDrive Error]:An attempt to map LUN '/vol/sdw_cl_vf_iscsi_srvex01_mdb04_0/qsrvex01_mdb04/srvex01_mdb04_H' to the igroup 'viaRPC.iqn.1991-05.com.microsoft:srvex01.xy.local'on the storage system 'vf_iscsi' failed. Error code: 9023. Error description: LUN already mapped to this group.

[23:06:04.797]  [SnapDrive Error]:An attempt to map LUN '/vol/sdw_cl_vf_iscsi_srvex01_mdb04_0/qsrvex01_mdb04/srvex01_mdb04_H' to the igroup 'viaRPC.iqn.1991-05.com.microsoft:srvex01.xy.local'on the storage system 'vf_iscsi' failed. Error code: 9023. Error description: LUN already mapped to this group.

[23:06:05.188]  Verification failed. Error code: 0xc0040339, LUN: H:\
[23:06:05.188]  An autosupport message is sent on failure to the storage system of LUN [H:\].

[23:06:05.188]  ***BACKUP VERIFICATION STATUS: mdb04

[23:06:05.188]  Failed to verify physical integrity of the databases.
[23:26:23.137]  *****FULL BACKUP RESULT SUMMARY*****

[23:26:23.137]  Backup group set #1: 

[23:26:23.137]  Backup SG/DB [mdb01]: OK

[23:26:23.137]  Backup SG/DB [mdb02]: OK

[23:26:23.137]  Backup SG/DB [mdb03]: OK

[23:26:23.137]  Backup SG/DB [mdb04]: Backup OK, verification failed

[23:26:23.137]  Backup SG/DB [mdb05]: OK


[23:26:23.137]  *****BACKUP DETAIL SUMMARY*****

[23:26:23.137]  Backup group set #1: 

[23:26:23.137]  Backup SG/DB [mdb01] OK

[23:26:23.137]  Backup SG/DB [mdb02] OK

[23:26:23.137]  Backup SG/DB [mdb03] OK

[23:26:23.137]  Backup SG/DB [mdb04] Error: Failed to verify physical integrity of the databases.

[23:26:23.137]  Backup SG/DB [mdb05] OK

 

Thanks for any input.

 

Best Regards

 

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