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SnapManager detected the following Exchange writer error

Hi,

 

My company just took on support for a client using snapmanager and getting the below error:

 

Backup SG/DB [XXXX] Error: SnapManager detected the following Exchange writer error. Please retry SnapManager operation. VSS_E_WRITERERROR_RETRYABLE: The writer failed due to an error that might not occur if another snapshot copy is created.

 

I do see the vss writer showing that it is in State 5: waiting for completion, Last Error: Retryable Error

 

 

Can someone point me in the right direction on how to clear this error or what it specifically relates to regarding snapmanager?  Is it just a IS restart, server restart to clear the vss error?


Thanks very much,

 

Steve

Re: SnapManager detected the following Exchange writer error

Hi

 

Refer KB 1010785 How to address Common VSS errors from failed SnapManager for Exchange backups.

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