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SnapProtect SQL Backup using Instance 2

Can anyone help with an issue i'm having backing up the CommCell SQL database? Setup Instance 2 as per the CVFailover documentaion however

 

The SQL back job fails @10% with the following error:

 

Error Code: [62:64] Description: Failure to fetch information from CommServe Database. Source: Servername, Process: VssSwProvider

 

Do get a VSS error in the event log on the Windows server 2012R2 box:

 

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.

. This is often caused by incorrect security settings in either the writer or requestor process.

 

The job events talk about issues with the snapshot of the Volume:

Failed to delete snapshot of volume [S:\] - id [5151] backup job [7095] client [Servername_Instance2] array [] snap engine [NetApp] by [Application].

 

Can anyone offer suggestions?

 

 

 

Re: SnapProtect SQL Backup using Instance 2

Hi,

 

Need some inputs:

 

Is your SQL database residing on VMDK or on a NetApp RDM LUN?

 

Thanks

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