2013-06-04 10:16 PM - edited 2015-12-18 12:32 AM
Just tried to upgrade to Snapcreator 4 upgrade from 3.6 as per Install guide, got it going however when running a schedule now getting this error. It seems it's expecting a snapvault primary license on the snapvault destination filer? Any ideas? Same config file worked/works fine with 3.6
(attached full out log as some snapvault status commands seem to have worked?)
########## Running Snapvault Update on destination backup-filer1:/vol/sv_cloud_BT_syd_001/vnfs_bt2 using snapshot DailySnapvault-daily_20130604170334 ##########
[2013-06-04 17:03:50,461] INFO: STORAGE-02120: Updating SnapVault relationship [/vol/vnfs_bt2] based on Snapshot copy [DailySnapvault-daily_20130604170334].
[2013-06-04 17:03:50,461] INFO: STORAGE-02121: Updating SnapVault relationship [/vol/vnfs_bt2] based on Snapshot copy [DailySnapvault-daily_20130604170334] finished successfully.
[2013-06-04 17:03:50,602] INFO: STORAGE-02110: Retrieving SnapVault status.
[2013-06-04 17:03:50,602] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: netapp.manage.NaAPIFailedException: Api snapvault-primary-relationship-status-list-iter-start requires license for sv_ontap_pri (errno=13008)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: netapp.manage.NaAPIFailedException: Api snapvault-primary-relationship-status-list-iter-start requires license for sv_ontap_pri (errno=13008)
... 12 more
[2013-06-04 17:03:50,602] ERROR: STORAGE-02112: Retrieving SnapVault status failed with error [netapp.manage.NaAPIFailedException: Api snapvault-primary-relationship-status-list-iter-start requires license for sv_ontap_pri (errno=13008)].
[2013-06-04 17:03:50,617] ERROR: SCF-00018: Snapvault Status list for [backup-filer1] failed! Exiting
########## Snap Creator Framework 4.0.0 failed ##########
Message was edited by: Gergely Gardonyi
Solved! SEE THE SOLUTION
2013-06-05 12:58 AM
Can you send the debug log?
We changed the snapvault workflows slightly in 4.0 to account for dealing with Clustered OnTap and newer ONTAP versions. The issue is we are doing a snapvault primary status on secondary it appears which requires the sv_ontap_pri license. I think the simple solution is to just add this license, is that possible?
2013-06-05 02:28 AM
we've bought only secondary license for the 'backup' filers and primary for the production ones, primary is 6240 with 8.1.2, backup is 3140 with 8.1.1, both 7-mode
debug log attached
actually the 6420 now has both pri and sec license (it was an upgrade of a 3170) but the 3140 has only sec license Message was edited by: Gergely Gardonyi
2013-06-07 12:44 AM
We are still trying to understand and reproduce this problem. The issue seems to be that we changed snapvault to do a list from secondary instead of only primary but we are using the API for snapvault primary which requires a primary license.
1) open NGS case and escalate if this is urgent
2) speak to account team and try and get license
3) revert to SC 3.6 and wait till this issue is addressed in 4.0
I apologize for this issue, we will get it addressed
2013-06-07 05:34 AM
Can you please show me the license show output of both the primary and secondary filers ?
in 8.1.1 if i add sec license it also adds for primary as well...Hence in your case it should not fail then.
2013-06-07 04:01 PM
It was upgraded from 7.x...
NetApp Release 8.1.1 7-Mode: Mon Jul 30 12:49:46 PDT 2012
cf not licensed
cf_remote not licensed
cifs not licensed
fcp not licensed
flex_clone not licensed
insight_balance not licensed
multistore not licensed
operations_manager not licensed
protection_manager not licensed
provisioning_manager not licensed
smdomino not licensed
smsql not licensed
snapdrive_windows not licensed
snaplock not licensed
snaplock_enterprise not licensed
snapmanager_hyperv not licensed
snapmanager_oracle not licensed
snapmanager_sap not licensed
snapmanager_sharepoint not licensed
snapmanager_vi not licensed
snapmanagerexchange not licensed
snapvalidator not licensed
sv_application_pri not licensed
sv_linux_pri not licensed
sv_ontap_pri not licensed
sv_unix_pri not licensed
sv_vi_pri not licensed
sv_windows_ofm_pri not licensed
sv_windows_pri not licensed
syncmirror_local not licensed
v-series not licensed
2013-06-13 06:23 AM
I am happy to report we reproduced this issue and opened a BURT. This will be fixed in a patch release 4.0P1. I cant say when this will be available but it will be soon, probably within a month, it is coming.