2015-09-18 04:17 AM
I've run in to a bit of a problem with Snapdrive 188.8.131.5223
I have a clean virtual build of Windows Server 2008 R2 patched up to date.
I've installed Powershell 3 as it was requested by the Snapdrive install.
Snapdrive is now installed.
When i launch Snapdrive and look at the initial info page it shows that its installed on a Physical machine when in fact its a VM Guest.
Double checked VM tools is running and it is with version 9.0.15 Build 2560490.
I've run through this process with a clean VM several times now and it always fails to detect the fact that its on a VM.
The underlying Netapp is an AFF8040 running 8.3.1
I've run through SDCLI and it comes up with the error This command is only supported on a VM Guest operating system
What have i missed ? Can anybody point me in the right direction ?
Solved! SEE THE SOLUTION
2015-09-18 05:05 AM
2015-09-18 05:11 AM
Thanks for the quick reply.
The article is coming up as not found/restricted to employees/no longer available when i click on the link
Do you have a different link to the info ?
2015-09-18 06:03 AM
Apologies, I did not notice that this article is still internal only, for some reasons unknown to me.
Anyway, here is how you can run a test WMI query:
The following is an example of how to check the string manually with the wbemtest.exe tool:
Note: On some operating systems, it is required to search for the program from the list and right-click and select Run as Administrator):
Similarly, to detect HyperV virtual machine, open root\CIMV2 namespace.
Run a query and select the Win32_ComputerSystem class and check Model and Manufacture detail.
If the Model value is 'virtual machine' and the Manufacturer is 'Microsoft Corporation,' then assume the machine is HyperV VM.
2015-09-18 06:46 AM
I've resolved the problem using the information provided.
I knew it had to be simple.
We use an HP OEM Windows Server on our EXSi hosts and have the setting:
SMBIOS_REFLECT = TRUE
This is so we can install using the OEM media as it checks for a HP Serial Number. I've now changed the setting to FALSE and reinstalled Snapdrive and all is back to normal.
Thank you again for the assistance