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Time-Based Restore on SnapManager for Sharepoint error

[ Edited ]

I am trying to perform a test time-based restore on snap manager for sharepoint.

I selected Time-based restore/ then selected the backup job. As soon as I get to step 2 which is data selection and select the single Farm available I get this error:

 

[Arg_NullReferenceException]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=Arg_NullReferenceException

   at AvePoint.Common.Tree.TreeNodeModel.ConvertToGUINode(IAveTreeNodeDto nodeDto)
   at AvePoint.Common.Tree.TreeOperator`1.GetTreeNodeWithChildren(IAveTreeNodeDto nodeDto)
   at AvePoint.Common.Tree.TreeOperator`1.ParseLoadChildrenMessage(AveTreeMessage message)
   at AvePoint.Common.Tree.TreeOperator`1.LoadCompleted(AveTreeMessage msg, TreeOperationArgs args)
   at AvePoint.Common.Tree.TreeOperator`1.LoadChildrenCompleted(Object result, WcfException e, TreeOperationArgs args)
   at AvePoint.Common.Tree.TreeOperator`1.<>c__DisplayClass8.<LoadChildren>b__7(Object result, WcfException e)
   at AvePoint.Common.ServiceClientBase`1.ClientChannelBase.<>c__DisplayClass9.<OnAsyncCallback>b__4()

 

Can anyone help with this?

DocAVE error


ELLADMIN wrote:

I am trying to perform a test time-based restore on snap manager for sharepoint.

I selected Time-based restore/ then selected the backup job. As soon as I get to step 2 which is data selection and select the single Farm available I get this error:

 

[Arg_NullReferenceException]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=Arg_NullReferenceException

   at AvePoint.Common.Tree.TreeNodeModel.ConvertToGUINode(IAveTreeNodeDto nodeDto)
   at AvePoint.Common.Tree.TreeOperator`1.GetTreeNodeWithChildren(IAveTreeNodeDto nodeDto)
   at AvePoint.Common.Tree.TreeOperator`1.ParseLoadChildrenMessage(AveTreeMessage message)
   at AvePoint.Common.Tree.TreeOperator`1.LoadCompleted(AveTreeMessage msg, TreeOperationArgs args)
   at AvePoint.Common.Tree.TreeOperator`1.LoadChildrenCompleted(Object result, WcfException e, TreeOperationArgs args)
   at AvePoint.Common.Tree.TreeOperator`1.<>c__DisplayClass8.<LoadChildren>b__7(Object result, WcfException e)
   at AvePoint.Common.ServiceClientBase`1.ClientChannelBase.<>c__DisplayClass9.<OnAsyncCallback>b__4()

 

Can anyone help with this?


This error had a DOCave on the window title box. Can anyone help identify what this is?

Re: DocAVE error

Hi,

Was this working before?

 

You will find informa tion regarding the permission needed for the product at the link below

 

https://library.netapp.com/ecm/ecm_download_file/ECMP1203776

 

For what the item level restore is concerned, check that the
backup has been really taken at item level

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Re: DocAVE error


deepuj wrote:

Hi,

Was this working before?

 

You will find informa tion regarding the permission needed for the product at the link below

 

https://library.netapp.com/ecm/ecm_download_file/ECMP1203776

 

For what the item level restore is concerned, check that the
backup has been really taken at item level

 

Thanks


Deepuj,

 

it was not working before. I looked at your link and verfied all of its permissions to the farm, web applications and sql server.

 

I ran a backup and did the restore process and still has the same error.

 

I looked at the backup job and I dont see WSS_Content but should i?

Re: Time-Based Restore on SnapManager for Sharepoint error

[ Edited ]

do I have to add the SMSP dbs to the back up job?

Re: Time-Based Restore on SnapManager for Sharepoint error

attached screenshot of error