SCC [SYBASE] backup fails with quiesce error. SCC-00164: Application quiesce for the plug-in [SYBASE] failed with exit code [1] and with error : Could not read result file /opt/NetApp/snapcenter/scc/plugins/wrapper/out/1+SYBASE+1709718543633+quiesce during Quiesce Application process. Error seen in log: DEBUG [pool-2-thread-7] 90 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.ExecutorImpl -createProcess() - Running wrapper: {[/bin/sh, -c, sudo /opt/NetApp/snapcenter/scc/bin/sccCommandExecutor 'plugins/wrapper/wrapper -wid 3 -pn SYBASE -to 3600']} DEBUG [pool-2-thread-7] 151 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.ExecutorImpl -Added TMPDIR environment variable for Linux:Linux DEBUG [pool-2-thread-7] 90 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.WrapperHelperImpl -createRequest() - Wrote request to {/opt/NetApp/snapcenter/scc/plugins/wrapper/in/3+SYBASE+1710507707900+getpid} DEBUG [pool-2-thread-7] 90 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.WrapperHelperImpl -executeRequest() - Result file: {/opt/NetApp/snapcenter/scc/plugins/wrapper/out/3+SYBASE+1710507707900+getpid} ... ERROR [pool-2-thread-7] 202 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.ResultReaderImpl -Could not read result file {/opt/NetApp/snapcenter/scc/plugins/wrapper/out/3+SYBASE+1710507707900+getpid}. Reason: {/opt/NetApp/snapcenter/scc/plugins/wrapper/out/3+SYBASE+1710507707900+getpid (Permission denied)} TRACE [pool-2-thread-7] 145 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.WrapperHelperImpl -No. of lines Read: 2 TRACE [pool-2-thread-7] 145 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.WrapperHelperImpl -Result received from Plug-in: [SC_STDERR#Could not read result file /opt/NetApp/snapcenter/scc/plugins/wrapper/out/3+SYBASE+1710507707900+getpid, SC_EXITCODE#1] ERROR [pool-2-thread-7] 189 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.ExecutorImpl -Exception occured - Could not determine PID of wrapper process Customer upgraded SC and plug-ins from 4.7 - 4.8 - 5.0 and issue remains SUSE Linux Enterprise Server 15 SP5 and Sybase ASE DB 16.0 SP04 PL05 Possibly hitting Burt 1566113 Customer unable to change the dedicated plug-in user to a root user due to their security policy. If root should have control of all client-side actions, they tried to set it at the scc.service and/or spl.service script but failed to fix the issue. Sudoers at 5.0: # ## 2024-02-26, Vorgabe von NETAPP ## for 5.0 # ========================================================================================================== # # ================================================= LINUX ================================================== # # ========================================================================================================== # # ===== sudo user rules to be added on the Linux plug-in host if sudo package version is 1.8.7 or later ===== # # ===== Replace USER_HOME_DIRECTORY with the path of the home directory of the user who will deploy the plug-in. ===== # # ===== Replace LINUXUSER with the OS username identified for deploying the plug-in. ===== # # ===== Replace /opt with the custom location where the plug-in will be installed. ===== # # ===== For RAC, <crs_home>/bin/olsnodes needs to be set as allowed command, for example <LINUXUSER> ALL=(ALL) NOPASSWD: HPPLCMD, PRECHECKCMD, CONFIGCHECKCMD, SPLCMD, SPLUNINSTALLCMD, SCCCMD, SCCCMDEXECUTOR, SCCMD, /ora01/app/grid/product/21.0.0.0/db_1/bin/olsnodes where crs_home value is available in the /etc/oracle/olr.loc file ===== Cmnd_Alias HPPLCMD = sha224:checksum_value== /home/username/.sc_netapp/snapcenter_linux_host_plugin.bin Cmnd_Alias PRECHECKCMD = sha224:checksum_value== /home/username/.sc_netapp/Linux_Prechecks.sh Cmnd_Alias CONFIGCHECKCMD = sha224:checksum_value== /opt/NetApp/snapcenter/spl/plugins/scu/scucore/configurationcheck/Config_Check.sh Cmnd_Alias SPLCMD = sha224:checksum_value== /opt/NetApp/snapcenter/spl/bin/spl Cmnd_Alias SPLUNINSTALLCMD = sha224:checksum_value== /opt/NetApp/snapcenter/spl/installation/plugins/uninstall Cmnd_Alias SCCCMD = sha224:checksum_value== /opt/NetApp/snapcenter/scc/bin/scc Cmnd_Alias SCCMD = sha224:checksum_value== /opt/NetApp/snapcenter/spl/bin/sc_command_executor Cmnd_Alias SCCCMDEXECUTOR = sha224:checksum_value== /opt/NetApp/snapcenter/scc/bin/sccCommandExecutor username ALL=(ALL) NOPASSWD: HPPLCMD, PRECHECKCMD, CONFIGCHECKCMD, SPLCMD, SPLUNINSTALLCMD, SCCCMD, SCCCMDEXECUTOR, SCCMD Defaults:username env_keep += "IATEMPDIR" Defaults:username env_keep += "JAVA_HOME" Defaults:username !visiblepw Defaults:username !requiretty Here are the permissions underneath wrapper and wrapper/out: hostname:/opt/NetApp/snapcenter/scc/plugins/wrapper # ls -lart total 4160 drwxrwxr-x 7 username users 75 Jan 12 14:48 .. -r-xr-xr-x 1 username users 4258652 Jan 12 14:48 wrapper drwxrwxr-x 4 username users 42 Jan 12 14:48 . drwxrwxr-x 2 username users 6 Mar 8 12:01 out drwxrwxr-x 2 username users 6 Mar 8 12:02 in hostname:/opt/NetApp/snapcenter/scc/plugins/wrapper # ls -lart out total 0 drwxrwxr-x 4 username users 42 Jan 12 14:48 .. drwxrwxr-x 2 username users 6 Mar 8 12:01 . hostname:/opt/NetApp/snapcenter/scc/plugins/wrapper # every directory underneath /opt/NetApp/snapcenter is owned by username:users Anymore information needed, please let me know.
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Has anyone else encountered this? I just resized a LUN for the first time after upgrading SnapCenter to 5.0 and have found some oddball behavior. When I click in the text box to enter a number, it automatically increments the size by a random amount (and moves the slider forward automatically as well). I can get close to what I was going to do but it's an oddball result, like 51.67GB instead of 50GB as I intended. Basically, you are unable to type anything in the text box anymore. You have to accept the random increments (or drag the slider). I've tried it on several LUNs on several servers and they all do the same thing. Has anyone encountered/reported this? If not I'll open a case and try to get a bug submitted.
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FYI, the release notes link for SnapCenter 5 is broken. If you go to the URL below and click the link, it goes to a generic documentation page. The Release Notes don't turn up via search either. I was looking for information about how to use a restored feature in v5. https://docs.netapp.com/us-en/snapcenter/release-notes.html
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Hello, we updated the plugin to v5.0P1 last week and now we see extremly long backup times like 4h instead of 10min for a datastore backup. A even bigger problem is that sometimes after a succefull backup the vmware snapshots created are not deleted. Does anyone face the same problems ?
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Hello all, currently we use Veeam to backup our VM's.We are exploring to move away from Veeam as we really do not want to be using Windows (we use Linux and the only Windows server we have in our team is for Veeam) Few years ago we looked at Snapcenter but there were couple of requirements that we missed compared to Veeam. 1, vCenter requirement. - How do you restore vCenter if Snapcenter requires vCenter and can not target ESXi host directly for the restore ? In Veeam, we have 2 ESXi hosts "hard coded" in addition to our vCenter in case vCenter is unavailable and we need to restore it (obviously for regular VM backup/restore we use vCenter) 2, Does Snapcenter allow for 2 destinations ? - With Veeam we backup our VM's to two repositories that are on two independent Netapp NFS volumes with two different retention policies. Is this possible in Snapcenter ? Thanks for all your feedback. (over the last year, we started using "infrastructure-as-code" so there are very few VMs we are actually getting backed up and Veeam Windows requirement is a hindrance for us)
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