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ndmpcopy missing

Hi, I have got NetApp FAS2020 Release 7.3.2. I cannot see ndmpcopy command in the list of available commands. When I issue it from the command prompt, the response is

ndmpcopy not found.  Type '?' for a list of commands

As a result, I cannot move the root volume, since ndmpcopy is needed for this action.

The thing is that, the command was available, when the filer was delivered. Then it was reset to a factory default configuration (4a special boot menu item was chosen), and it was upgraded to the latest available BIOS/BMC/Diagnostics image. It is also worth to report, the filer is now operating with only one controller plugged in, could it be relevant to my problem?

Thanks

Re: ndmpcopy missing

After 4a you need to “reimage” root volume by performing fake update. Perform “software install” to get full root volume content; there is no need to do subsequent “download” as long as you stay on the same version.

And as long as you will be doing it anyway, any reason you stay on 7.3.2 instead of upgrading to the latest version?

Re: ndmpcopy missing

Thank you for your answer, I will try to do "software install".

I would like to upgrade to the latest vervion, but, as far as I can judge from the download page, 7.3.2 is the latest firmware for FAS2020. I downloaded and installed the following firmware package, as you can see in  the picture

Re: ndmpcopy missing

The latest version is 7.3.6 (strictly speaking it is 7.3.6P5 as of this writing). What you have shown is not Data ONTAP, but motherboard firmware.

Re: ndmpcopy missing

I have performed "software install 30801834.zip", there were no errors in response, then the filer was rebooted, but nothing changed. There is still no ndmpcopy among available commands.

Re: ndmpcopy missing

I repeat – you have to install Data ONTAP, not motherboard firmware.

Re: ndmpcopy missing

But where can I find the Data ONTAP upgrade, is it available at suppport.netapp.com or now.netapp.com?

Re: ndmpcopy missing

Thank you for this advice, I have found on support.netapp.com where to download it.

Re: ndmpcopy missing

Thank you so much for your help! Ndmpcopy is available now. Moreover, I have upgraded my filer to the latest version of Data ONTAP.