2015-01-07 08:48 AM - edited 2015-12-18 12:21 AM
I am using Linux-only shop. I am backing up Citrix XenServers with SnapCreator installed on Linux.
I added the path to the xe (/usr/bin) and a directory created to allow metadata, as required. 'xe' command is installed and functioning on the SC server correctly. I installed the agent on the same server.
When running 'discover', the process times out. It claims to have failed, and returned value 101 in the xen discovery phase.
When I run 'strace' on the wrapper process on the said Linux machine, I got 'out of memory' of the process. This is a rather small XenServer pool, with few machines, so it should (and in CLI, actually does) respond very fast.
I created a Windows machine with XenCenter on it, and used it (with agent, of course) and got there a different problem. It worked there, however, the metadata backup fails, because the target path has slashes and not back-slashes (while I did configure it with backslashes).
So - I cannot backup XenServer either way.
How should I proceed?
2015-01-08 06:19 AM
Is there a reason that you are using that version of Snap Creator?
The very first suggestion that I would make is to try with the latest version of Snap Creator.
4.1.0.c is a pretty old release, and the c (community) releases are not supported.
4.1.1 is the latest: http://mysupport.netapp.com/NOW/download/software/snapcreator_framework/4.1.1/
Since you are using the XEN plugin you would be able to engage support if you were using a supported release.
This may be something that has since been fixed - I'm afraid I don't know much about the XEN plugin.
Sorry I don't have more info for you.