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snapdrive 6.3.1R1 becomes unresponsive when trying to create LUN or enumerate disks

Hello,

We are facing a strange issue with Snapdrive 6.3.1R1 while deploying a large Exchange 2010 infrastructure

Snapdrive is installed on 10 Windows 2008R2 server, all identicals

All required hotfixes installed

We have to create around 50 LUNs on every server using sdcli command line.

Everything went fine on 9 servers, except for the last one.

During the LUN creation process on the last server, a GPO removed the administrative rights of the snapdrive service account on all the servers causing the snapdrive service to apparently hung.

We fixed the problem on the 10 servers, removed the GPO and restarted the snapdrive services on each machine.

Everything went fine except for the last server.

On this one we are now unable to create any LUN or enumerate any LUN.

When we start the snapdrive service, on the GUI it indicates its state as “connected”

When we try to create a LUN its state moves from “connected” to “trying to connect”….

The SDCLI LUN creation process hangs on “checking access control”

SDCLI disk list , by example, never ends

Here is an output of the snpdrvdbglog.dat highlighting the issue while we try to create a LUN.

03/09-18:33:15.522                PID:1332  TID:3164  FCPVdisk.cpp@1299                               Start CreateVirtualDiskNew

03/09-18:33:15.522                PID:1332  TID:3164  LunPath.cpp@279                   CLunPath:Smiley Very Happyump  Filer ='192.135.64.10'  Path = '/vol/PRDMSAE206B0022/QMSA04/L_DAG2_DBA_0022_025'

03/09-18:33:15.522                PID:1332  TID:3164  LunPath.cpp@280                   CLunPath:Smiley Very Happyump  lun ='L_DAG2_DBA_0022_025'  qtree = 'QMSA04' vol='PRDMSAE206B0022' snap=''  isSnap=0

03/09-18:33:15.522                PID:1332  TID:3164  LunPath.cpp@281                   CLunPath:Smiley Very Happyump  GetVolumePath ='/vol/PRDMSAE206B0022/sdparams.conf'  GeSDConfPath = '/vol/PRDMSAE206B0022',

03/09-18:33:15.772                PID:1332  TID:3164  FCPVdisk.cpp@2419                               start CFCPVdisk::VerifyParameters:

03/09-18:33:15.772                PID:1332  TID:3164  FCPVdisk.cpp@824                 Start CanCreateVirtualDisk

03/09-18:33:15.772                PID:1332  TID:3164  ProtocolHelper.cpp@98                         querying protocol data for  192.135.64.10

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@891                         Trying to get filer version for '192.135.64.10'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@892                         Trying to get wszZapiStyle version for 'HTTP'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@893                         Trying to get wszFilerLogin version for 'root'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@895                         Trying to get port version for '80'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@907                         The 'system-get-version' ZAPI is being called.

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@927                         Filer '192.135.64.10' runs 'NetApp Release 8.0.2P3 7-Mode: Thu Oct 13 15:56:25 PDT 2011' version

03/09-18:33:15.772                PID:1332  TID:3164  FileBasedRbac.cpp@1578                      FilerResourcePath::Init: m_strPath = '192.135.64.10:/vol/PRDMSAE206B0022/QMSA04'

03/09-18:33:15.772                PID:1332  TID:3164  FileBasedRbac.cpp@1624                      FilerResourcePath::Init: m_strQtreeName = 'QMSA04'

03/09-18:33:15.772                PID:1332  TID:3164  FileBasedRbac.cpp@1636                      FilerResourcePath::Init: m_strVolName = 'PRDMSAE206B0022'

03/09-18:33:15.772                PID:1332  TID:3164  FileBasedRbac.cpp@1650                      FilerResourcePath::Init: m_strFilerName = '192.135.64.10'

03/09-18:33:15.772                PID:1332  TID:3164  ProtocolHelper.cpp@98                         querying protocol data for  192.135.64.10

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@891                         Trying to get filer version for '192.135.64.10'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@892                         Trying to get wszZapiStyle version for 'HTTP'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@893                         Trying to get wszFilerLogin version for 'root'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@895                         Trying to get port version for '80'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@907                         The 'system-get-version' ZAPI is being called.

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@927                         Filer '192.135.64.10' runs 'NetApp Release 8.0.2P3 7-Mode: Thu Oct 13 15:56:25 PDT 2011' version

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@6628                       The 'volume-container' ZAPI is being called.

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@6639                       Volume 'PRDMSAE206B0022' aggregate is 'aggrB02PRD'

03/09-18:33:15.772                PID:1332  TID:3164  ProtocolHelper.cpp@98                         querying protocol data for  192.135.64.10

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@891                         Trying to get filer version for '192.135.64.10'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@892                         Trying to get wszZapiStyle version for 'HTTP'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@893                         Trying to get wszFilerLogin version for 'root'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@895                         Trying to get port version for '80'

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@907                         The 'system-get-version' ZAPI is being called.

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@927                         Filer '192.135.64.10' runs 'NetApp Release 8.0.2P3 7-Mode: Thu Oct 13 15:56:25 PDT 2011' version

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@3246                       The 'volume-get-root-name' ZAPI is being called.

03/09-18:33:15.772                PID:1332  TID:3164  RbacImpl.cpp@192                                CRbacImpl::UpdateACLFileCache - filer rootvol:system

03/09-18:33:15.772                PID:1332  TID:3164  RbacImpl.cpp@199                                CRbacImpl::UpdateACLFileCache - FindFileOnFiler(192.135.64.10, /vol/system/etc)

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.772                PID:1332  TID:3164  filer.cpp@3293                       The 'file-list-directory-iter-start' ZAPI is being called.

03/09-18:33:15.819                PID:1332  TID:3164  filer.cpp@9480                       FindFileOnFiler: filer dir /vol/system/etc has 99 records

03/09-18:33:15.819                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.819                PID:1332  TID:3164  filer.cpp@9192                       The 'file-list-directory-iter-next' ZAPI is being called.

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@3366                       The 'file-list-directory-iter-end' ZAPI is being called.

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@9521                       FindFileOnFiler: try find AccessControl.xml...

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@5942                       The 'system-get-info' ZAPI is being called.

03/09-18:33:15.834                PID:1332  TID:3164  RbacImpl.cpp@217                                CRbacImpl::UpdateACLFileCache - eRBAC_ACLFileNotFound: File is not found on the storage system.

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@3058                       The 'volume-list-info' ZAPI is being called.

03/09-18:33:15.834                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.850                PID:1332  TID:3164  filer.cpp@3246                       The 'volume-get-root-name' ZAPI is being called.

03/09-18:33:15.850                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.850                PID:1332  TID:3164  filer.cpp@3058                       The 'volume-list-info' ZAPI is being called.

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'system' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0001' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.866                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0002' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0003' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0004' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0005' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0006' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0007' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0008' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0009' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0010' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.881                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0011' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0012' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0013' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0014' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0015' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0016' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0017' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0018' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0019' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0020' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.897                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0021' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0022' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0023' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0024' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0025' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0026' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0027' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0028' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.912                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0029' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0030' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0031' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0032' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9915                       The 'volume-move-status' ZAPI is being called.

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@9919                       An attempt to obtain the move status of volume 'PRDMSAE206B0033' failed on the storage system '192.135.64.10'. Error code: 13001. Error description: Specified source volume is not being moved..

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@4271                       The 'qtree-list' ZAPI is being called.

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.928                PID:1332  TID:3164  filer.cpp@7909                       The 'snapvault-primary-get-relationship-status' ZAPI is being called.

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@7918                       snapvault-primary-get-relationship-status = Api snapvault-primary-get-relationship-status requires license for sv_ontap_pri

03/09-18:33:15.944                PID:1332  TID:3164  localerror.cpp@50                  Is_VDS_ITF_Error(): false.

03/09-18:33:15.944                PID:1332  TID:3164  localerror.cpp@61                  Is_WMI_ITF_Error(): false.

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@7919                       Zapi Query snapvault-primary-get-relationship-status failed with Error code: 13008. Error description: Api snapvault-primary-get-relationship-status requires license for sv_ontap_pri.

HRESULT 0xc00403e0.

03/09-18:33:15.944                PID:1332  TID:3164  localerror.cpp@50                  Is_VDS_ITF_Error(): false.

03/09-18:33:15.944                PID:1332  TID:3164  localerror.cpp@61                  Is_WMI_ITF_Error(): false.

03/09-18:33:15.944                PID:1332  TID:3164  FCPVdisk.cpp@934                 CFCPVdisk::CanCreateVirtualDisk: isSnapvaultSource caught exception.

03/09-18:33:15.944                PID:1332  TID:3164  ProtocolHelper.cpp@98                         querying protocol data for  192.135.64.10

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@891                         Trying to get filer version for '192.135.64.10'

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@892                         Trying to get wszZapiStyle version for 'HTTP'

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@893                         Trying to get wszFilerLogin version for 'root'

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@895                         Trying to get port version for '80'

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@907                         The 'system-get-version' ZAPI is being called.

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@927                         Filer '192.135.64.10' runs 'NetApp Release 8.0.2P3 7-Mode: Thu Oct 13 15:56:25 PDT 2011' version

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@3246                       The 'volume-get-root-name' ZAPI is being called.

03/09-18:33:15.944                PID:1332  TID:3164  RbacImpl.cpp@265                                CRbacImpl::UpdateThinProvisionFileCache - filer rootvol:system

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.944                PID:1332  TID:3164  filer.cpp@3293                       The 'file-list-directory-iter-start' ZAPI is being called.

03/09-18:33:15.990                PID:1332  TID:3164  filer.cpp@9480                       FindFileOnFiler: filer dir /vol/system/etc has 99 records

03/09-18:33:15.990                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:15.990                PID:1332  TID:3164  filer.cpp@9192                       The 'file-list-directory-iter-next' ZAPI is being called.

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@3366                       The 'file-list-directory-iter-end' ZAPI is being called.

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@9521                       FindFileOnFiler: try find ThinProvision.xml...

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@5942                       The 'system-get-info' ZAPI is being called.

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.006                PID:1332  TID:3164  filer.cpp@3293                       The 'file-list-directory-iter-start' ZAPI is being called.

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@9192                       The 'file-list-directory-iter-next' ZAPI is being called.

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@3366                       The 'file-list-directory-iter-end' ZAPI is being called.

03/09-18:33:16.022                PID:1332  TID:3164  FCPVdisk.cpp@971                 CFCPVdisk::CanCreateVirtualDisk: sdparams.conf file not found....SR enabled by default

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@5307                       The 'volume-options-list-info' ZAPI is being called.

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.022                PID:1332  TID:3164  filer.cpp@5583                       The 'license-list-info' ZAPI is being called.

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@5225                       The 'lun-get-maxsize' ZAPI is being called.

03/09-18:33:16.037                PID:1332  TID:3164  FCPVdisk.cpp@1012                               call spFiler->are_snapshots_scheduled: #1

03/09-18:33:16.037                PID:1332  TID:3164  FCPVdisk.cpp@1015                               call spFiler->are_snapshots_scheduled: vol  PRDMSAE206B0022

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@2957                       The 'snapshot-get-schedule' ZAPI is being called.

03/09-18:33:16.037                PID:1332  TID:3164  ProtocolHelper.cpp@98                         querying protocol data for  192.135.64.10

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@891                         Trying to get filer version for '192.135.64.10'

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@892                         Trying to get wszZapiStyle version for 'HTTP'

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@893                         Trying to get wszFilerLogin version for 'root'

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@895                         Trying to get port version for '80'

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@944                         Calling1 HTTP in filer

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@907                         The 'system-get-version' ZAPI is being called.

03/09-18:33:16.037                PID:1332  TID:3164  filer.cpp@927                         Filer '192.135.64.10' runs 'NetApp Release 8.0.2P3 7-Mode: Thu Oct 13 15:56:25 PDT 2011' version

03/09-18:33:16.037                PID:1332  TID:3164  FCPVdisk.cpp@1204                               Finish CanCreateVirtualDisk

03/09-18:33:16.037                PID:1332  TID:3164  DrvLetEdit.cpp@871                               Start canCreateVolumeMountPoint

03/09-18:33:16.037                PID:1332  TID:3164  DrvLetEdit.cpp@877                               canCreateVolumeMountPoint: NewMountPint=f:\dagpar603db025\db\, RootVolume=\\?\Volume{247b1caf-2861-4c32-91fe-2c7e6577e388}\

03/09-18:33:16.037                PID:1332  TID:3164  System.cpp@3365                  CSystem::get_supported_scsi_inquiry_ids() - supported vendor_id 'NETAPP'

03/09-18:33:16.037                PID:1332  TID:3164  System.cpp@3365                  CSystem::get_supported_scsi_inquiry_ids() - supported vendor_id 'IBM'

03/09-18:33:16.037                PID:1332  TID:3164  System.cpp@3398                  CSystem::get_supported_scsi_inquiry_ids() - supported product_id 'Nseries'

03/09-18:33:16.037                PID:1332  TID:3164  DiskMountInfo.cpp@2128                      Start send_standard_scsi_inquiry(), device_name:'\\?\Volume{247b1caf-2861-4c32-91fe-2c7e6577e388}'

03/09-18:33:16.053                PID:1332  TID:3164  DiskMountInfo.cpp@2148                      Success in send_standard_scsi_inquiry()

03/09-18:33:16.053                PID:1332  TID:3164  DiskMountInfo.cpp@2151                      Finish send_standard_scsi_inquiry()

03/09-18:33:16.068                PID:1332  TID:3164  filer.cpp@891                         Trying to get filer version for 'CTRL206A'

03/09-18:33:16.068                PID:1332  TID:3164  filer.cpp@892                         Trying to get wszZapiStyle version for 'HTTPS'

03/09-18:33:16.068                PID:1332  TID:3164  filer.cpp@893                         Trying to get wszFilerLogin version for 'root'

03/09-18:33:16.068                PID:1332  TID:3164  filer.cpp@895                         Trying to get port version for '443'

03/09-18:33:16.068                PID:1332  TID:3164  filer.cpp@952                         Calling1 HTTPS in filer

03/09-18:33:16.068                PID:1332 TID:3164 filer.cpp@907                         The 'system-get-version' ZAPI is being called.

03/09-18:33:16.068                PID:1332 TID:3164 filer.cpp@921                         Unable to get filer version for 'CTRL206A'. Error: Can't connect to host (err=-11001).

03/09-18:33:16.068                PID:1332 TID:3164 localerror.cpp@50                  Is_VDS_ITF_Error(): false.

03/09-18:33:16.068                PID:1332 TID:3164 localerror.cpp@61                  Is_WMI_ITF_Error(): false.

03/09-18:33:16.068                PID:1332 TID:3164 filer.cpp@922                         Failed to get Data ONTAP version running on the storage system CTRL206A.

Error Description: Can't connect to host (err=-11001).

HRESULT 0xc0040321.

03/09-18:33:16.068                PID:1332 TID:3164 localerror.cpp@50                  Is_VDS_ITF_Error(): false.

03/09-18:33:16.068                PID:1332 TID:3164 localerror.cpp@61                  Is_WMI_ITF_Error(): false.

03/09-18:33:16.068                PID:1332 TID:3164 FilerHelper.cpp@128                             CFilerHelper::create: caught com err, filer = 'CTRL206A', bipaddress = 0

03/09-18:33:16.068                PID:1332 TID:3164 System.cpp@820                   Start CSystem::get_filer_live_ip(CTRL206A)

03/09-18:33:16.068                PID:1332 TID:3164 System.cpp@761                   Start CriticalSectionHolder csh(&m_filer_set_guard);

03/09-18:33:16.068                PID:1332 TID:3164 CriticalSectionHolder.h@19                   CCriticalSectionHolder::CCriticalSectionHolder: locking CS 000000000146AD80...

03/09-18:33:24.789                PID:1332 TID:6212 VirtualDiskShare.cpp@1129                  Finish GetShareName: hr = 80070005

03/09-18:33:24.789                PID:1332 TID:6212 VirtualDiskShare.cpp@2576                  Finish get_cifs_share_name()

Any help will be appreciated ?

Best regards

Re: snapdrive 6.3.1R1 becomes unresponsive when trying to create LUN or enumerate disks

03/09-18:33:16.068                PID:1332 TID:3164 filer.cpp@921                         Unable to get filer version for 'CTRL206A'. Error: Can't connect to host (err=-11001)May want to check the dns resolution from the problem node for  'CTRL206A' and check if https is enabled on the filer.

Re: snapdrive 6.3.1R1 becomes unresponsive when trying to create LUN or enumerate disks

Well, we did a snapdrive re-install and it fixed the problem.

Best Regards