ONTAP Discussions

AutoSupport issue on FAS3160

jhenschell
3,507 Views

I had a disk fail on ctlr2 of my FAS3160 over the weekend, then I discovered autosupport on this same controller is not working.  I'm running 8.0.1 7-Mode and I know autosupport worked at one time.  The odd thing is ctlr1 is working just fine and from what I can see the options autosupport is set up identical.  Has anyone else had a similar issue with autosupport?

1 ACCEPTED SOLUTION

daehnrich_bsh
3,507 Views

There was a bug with ASUP, use 8.0.1P4 like pascal said and asup should work fine.

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5 REPLIES 5

pascalduk
3,507 Views

I had a similar issue with (weekly) autosupports and Ontap 8.0.1 7-mode on 1 filer and not on 3 others running the same ontap version. When set to minimal content it worked, but for complete content the autosupport was looping and eventually stopped. This was a known bug. After upgrading to 8.0.1P4 the weekly autosupport worked again.

daehnrich_bsh
3,508 Views

There was a bug with ASUP, use 8.0.1P4 like pascal said and asup should work fine.

shahabasm
3,507 Views

@pascal/daehnrich,  can you please provid the bug number if you have it. We are having the same issue with autosupport., Thanks

pascalduk
3,507 Views

In my case it was bug 370156.

jhenschell
3,507 Views

This was helpful, thank you for your reply.

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