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Failed to create secondary snapshot, Reason: Unable to get a list of snapshots from the volume.

Hello, I’m having problems with all of my snapvault jobs in protection manager.

The job runs normally and is also copying a lot of data but in the end it will partially Fail.

I really have no idea what the problem is, I have recreated the volumes and did a new base line which will work for a day or 2/3 and then it will fail again constantly.

Attached you will see a screenshot with the problem. I’m running: DFM 5.0 / FAS 2040 / Ontap 8.1.2 7-mode.

I have already changed the dfm options “dpMaxSnapshotListingRetries” and “dpSnapshotListingRetryInterval”. Also disabled Dedupe on the secondary volume (no snaplock).

Thank you for helping!

Re: Failed to create secondary snapshot, Reason: Unable to get a list of snapshots from the volume.

i have exactly the same problem.

the secondary filer is a fas3210 (sata disks) with 8.1.2 and dfm 5.1

i've modified dpMaxSnapshotListingRetries to 6 but nothing was changed.

it seems only a performance (heavy load) problem on secondary filer .

have you any news from this issue?

Re: Failed to create secondary snapshot, Reason: Unable to get a list of snapshots from the volume.

i followed this thread:

https://communities.netapp.com/thread/20064

and then i resolved the issue.

This problem was concatenated to httpd problem.