Greetings All,
Have a serious problem, and I will try to first give the facts:
FAS6240
Version 8.2.3 7-Mode
We lost communication with both primary filers yesterday. It looks as if there is a authentication problem. I am unable to log on with my elevated account, but I can log on with a local account. If a customer reboots, they will lose connection.
Strange, I can access the DR filers with no issues...
I have rebooted the filers this morning, still unable to access the filers with elevated account via SecureCRT and NetApp OnCommand.
All protocols, CIFS, NFS, iSCSI, and FC/FCoE are enabled.
NOTE: In the CIFS windows, I have clicked on the Options TAB and went to Access Security. The Enable SMB is NOT checked.
I am now receiving a email from the primary filers stating Configuration Error with the following link
https://kb.netapp.com/support/s/article/system-configuration-warning-reported-by-the-storage-system
We do not have NetApp support at this time due to a lapse in the contract. We will finally get support in the next two weeks when they upgrade our systems.
So, does anyone have an idea what is wrong and how I can fix this?