2014-01-09 02:55 AM
I wonder if anyone could help? I currently have an orange light on my one of my FAS3270's running 8.0.2P3 7-Mode but checking the operations manager I can't see anything wrong.
One of the team did replace a disk some time ago and I not sure if the light has failed to go off after it was replaced.
I have also run sysconfig -c, environment status, aggr status -f, vol status -f, on all the filers and nothing is showing as broken.
I was wondering if this is a bug in the software possibly.
2014-01-09 03:06 AM
Good morning Ray,
I was running into 2 similar amber light on issues:
- an amber light refuse to go away about 4 years ago on one of my FAS6240 baby with DOT 7.3.6. It was an internal bug with cause a fake amber light on.
- Another case was due to a mother board replacement. The amber light on the controller only due to battery still in recharge process
Is your amber light just showing on the controller only & all the drive/shelve shows green light?
You may wish to open a case with NetApp support for an in deep analysis.
2014-01-09 03:39 AM
Thanks. The light is just showing on the controller all the disks are green. I think I may dig out our support number and do as you suggest and book a call out.
Will update this question if they solve it.
forgot to say I think a reboot will clear this light but the boss doesn't want to reboot the controller.
2014-01-09 11:46 AM
Definitely open a case...we have run into several of these where we have to halt -s and ctrl-g to the SP to clear the amber light (power cycle doesn't clear it) or fru_led commands to clear it. Before running each false alarm procedure (the halt -s or the fru_led off commands...depending on ONTAP version) have support guide you to see if a real issue first (environment status, etc.). You don't want to clear the LED if a real issue, but sounds like it is a false alarm. The fru commands are nice since no reboot of the controller to run them and support will guide you through those.