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Problems with OnCommand Plug-in for Microsoft 4.1.2

Hello,

 

I'm experiencing a couple of issus with OCPM 4.1.2

 

The plug-in has installed successfully on one management server and I am recieving alerts and lots of other telemetry from the clusters. The two issues I have run into so far are:

 

1. I cant add another management server to the pool. When I execute the "Clustered Data ONTAP: Add Management Server" task I am prompted for credentials and when I click OK I recieve the following error:

 

=== CLIENT ===
OnCommand Plugin for Microsoft 4.0
=== ERROR ===
OC.Common.Error.DefaultErrorDetails

=== MESSAGE ===
Value cannot be null.
Parameter name: input

=== DETAILS ===
Value cannot be null.
Parameter name: input

=== CORRECTIVE ACTION ===
No corrective action found.

=== STACK TRACE ===
   at System.Text.RegularExpressions.Regex.Match(String input)
   at System.Text.RegularExpressions.Regex.Match(String input, String pattern, RegexOptions options)
   at OC.Cluster.OM.Library.Performance.PerfStoreDB.GetOCPMDBServerConnectionInformation()
   at OC.Cluster.OM.Management.ManageResourcePoolMember.ManagementServerCredentials.okButton_Click(Object sender, EventArgs e)

 

2. The "Volumes" view never loads in the console. When I select the "Volumes" view I am presented with a "Loading" message but it never actually loads. When I select the "Volumes" view in the web console I see all 192 volumes populated with relevent status and statistics.

 

Grateful for any advice

 

Steve

 

Re: Problems with OnCommand Plug-in for Microsoft 4.1.2

Hi Steve,

 

For Issue 2, I believe you may have hit burt Some of the views in System Center Operations Manager (SCOM) always appear to be loading data for the discovered storage objectshttps://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=945408)

 

There are various views in SCOM (for example, the Volumes view) that do not complete the loading process when displaying discovered objects; instead these views constantly show the "Loading" action.

 

To work around this issue, perform the following steps:

  1. Right-click the view (for example, the Volume view).
  2. Click Personalize View.
  3. Click Reset to Default.

Not sure about Issue 1 though...

 

Thanks,

Grant.

Re: Problems with OnCommand Plug-in for Microsoft 4.1.2

Hi Grant,

 

You are 100% correct - resetting the view has resolved the issue with displaying it, thanks for your suggestion.

 

If you have any thoughts on the "NULL value" thing I'd love to hear them. I was thinking of maybe manually installing the plugin on another management server, but I'm not so sure its a great idea. I'd much rather add another box to the pool as per the documented procedure.

 

Thanks for your help

 

Steve

 

 

Re: Problems with OnCommand Plug-in for Microsoft 4.1.2

Me too having same problem. Any solution to it or do Plugin have to install on other MS server to add to the resource Pool ?