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Restore skipped for path. Reason: Failed to find path in the backup image

Hi

This is my setup

Primary controller setup with vfiler to separate different customers.

ProtectionManager uses SnapVault to backup data to secondary site.. FAS3270 active/active.

My problem is, when I try to do a restore from secondary on a users complete folder (using the Restore wizard) in a customer home directory, it fails with followong info: Restore skipped for path. Reason: Failed to find path in the backup image

But if I do a single file or folder it works??

How come?

Example using restore wizard in Management Console :

Restore on /vol/vfiler_vol/home/user =fails

Restore on /vol/vfiler_vol/home/user/subfolder =success

Re: Restore skipped for path. Reason: Failed to find path in the backup image

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