Shelf firmware update issues...
2013-06-16 06:20 PM
I have an issue with one of my production machines. I had to replace a IOM module but was unfortunately preloaded with a higher firmware. I have 5 Shelves and was only looking to update the specific shelf. I followed all the instructions and for some reason, I can't get the command to recognize that specific shelf. This machine is running mixed path ( 3 shelves on multi-path and 2 shelves on single path). These are the commands I am running and errors that I receive. btw, I'm running Data ONTAP Release 7.3.2. In Red font color is my error.
priv set advanced
storage download shelf 1c.shelf60
I ran a few commands to confirm this was the shelf ID number and adapter.
NetappHostname> storage show shelf 1c.shelf60
Shelf name: 1c.shelf60
Shelf id: 60
Shelf UID: 50:05:0c:c1:xx:xx:xx:xx
Shelf S/N: SHU-----------
Term switch: N/A
Shelf state: ONLINE
Module state: OK
This was from the Storage Environment command on shelf 60
SES device path: local access: 1c.60.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 60:
NetappHostname*> storage download shelf 1c.shelf60
Error: shelf ID 60 not found on channel 1c.
I heard of soft addressing but I don't think that is the issue. Maybe it's a glitch in data ontap. I'm not sure. If you have any information on what's going on or a possible work around please let me know.
Re: Shelf firmware update issues...
2013-06-18 08:55 AM
Have you tried using just the adapter ID?
storage download shelf 1.shelf60
I've never tried just updating a single shelf so I can't test it. The instructions call for the adapter ID, which sounds like it does not want the channel:
storage download shelf [ -R ] [ adapter | shelf ]
Downloads new firmware to disk shelves attached to
adapter name adapter . If the name is of the form
adapter.shelfN where N is an integer, then it is
considered to be the name of the shelf with ID N
attached to the adapter. In this case only the
specified shelf is updated.
If neither the adapter nor the shelf name is speci-
fied, then all shelves attached to all adapters
will be updated. For example, the following com-
mand updates all shelves attached to adapter 5:
storage download shelf 5
The following command updates shelf 3 attached to
storage download shelf 8.shelf3
The -R option allows the firmware to be reverted to
the version shipped with the current Data ONTAP