2012-07-10 09:38 PM
When expanding the mounted LUNs in order to see the SnapShot copies in SnapDrive I receive the following error:
Error: Failed to enumerate backups for disk \\?\Volume\#################\. Reasons Failed to retrieve backupList for the source guest.
This is affecting my ability to browse any SnapShots taken. This is also affecting any backups that I am currently making. How can I resolve this issue? If you require any additional information please do not hesitate to ask.
2012-07-14 07:03 AM
Hi Justin, there are few things you could check, are the LUN's mounted for SME, SMSQL?
If you run a << snap list VOLNAME >> on the CLI for the appliance, do you see any snapshots listed? Always worth a check.
Has the LUN been dismounted and remounted at all?
By the looks of it you are using Snapdrive 6, have you tried to establish a new ISCSI session between the host and the Filer?
Are there any snapdrive entries in the windows event logs?
Is the issue isolated to 1 or 2 LUN's or all of them?
Checked the Username and Password for SnapDrive?