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Unable to connect to management interface of NetApp storage device

I am getting this error when i try to connect to the Management interface (with ip address <ip>) of the NetApp storage device from the SMI-S agent which is a windows server VM.

 

command typed on SMI-S agent:

 

> smis addsecure <ip> <username>

 

error:

 

cimcli CIMException Cmd=ci Object=ONTAP_FilerData Code=1 CIM_ERR_FAILED:Filer return:can't connect to host <err=10060>. - With storage system <ip>

 

Please help!

Re: Unable to connect to management interface of NetApp storage device

Hi,

 

Thank you for contacting NetApp community, May i know if you have enabled http or https to complete this operation ?

 

 

7-Mode:-


options httpd.enable on

 

options httpd.admin.enable on

 

 

 

C-Mode:-

 

system services web modify -http-enabled true

 

system services web modify -https-enabled true

 

Then try again smis command and let us know.

 

 

Thanks,

Nayab

Re: Unable to connect to management interface of NetApp storage device

I did set http and https to true. Below is the output of the "system services web show" command on the netapp storage device:

 

External Web Services: true
Status: online
HTTP Protocol Port: 80
HTTPs Protocol Port: 443
TLSv1 Enabled: true
SSLv3 Enabled: false
SSL FIPS 140-2 Enabled: false

Re: Unable to connect to management interface of NetApp storage device

Can you check your windows firewall is disabled?

Re: Unable to connect to management interface of NetApp storage device

yes.firewall is disabled.