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perfstat error - ssh to filer fails

[ Edited ]

Hi,

 

This is the first time I am using Perfstat. I downloaded latest version (1.07) and ran perfstat7. Put in all required information and clicked Start and then you see a message on the GUI page saying 'checking login information'. After that a windows command prompt opens up and shows the following error -

 

C:\perfstat>Perfstat v7.39 (4-2013)
SSH to filer <ip_address> fails! Quitting.

 

I did some research on this and found the page that lists all the flags. The -d flag does verbose output so I generated the command from GUI and then ran it on command prompt and that showed that it failed while running plink.exe. I looked at the plink.exe command that showed in the verbose output and I noticed that it removed the double quotes around the password. So I copied the command and added quotes and then ran it manually and that seemed to work fine. Does anyone know how to work around this or fix this?

 

I tried the following -

I opened one command prompt and ran the plink command and left it connected to the filer before I ran the perfstat command hoping it would notice there is an open session and just use that but unfortunately that didn't work. it gave me the same error.

 

Any help would be appreciated. Let me know if you need more info. Thanks.

Re: perfstat error - ssh to filer fails

Hi,

 

Refer KB 2011414: Perfstat not working over SSH (SSH to storage system fails). It requires login.

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Re: perfstat error - ssh to filer fails


Sahana wrote:

Hi,

 

Refer KB 2011414: Perfstat not working over SSH (SSH to storage system fails). It requires login.


Hi Sahana,

 

Thnaks for replying to my question. I have already looked at this KB article and it didn't help. I can connect to the filer using Putty and plink. I believe the issue is as I have mentioned, the quotes around the password are getting removed. The root users password has a space in it and therefore removing the quotes will cause issues.