Hello,
I have a FAS2040 with two filers working with firmware v8.0.1. I have an issue with both filers when I try to read autosupport options values. Here is an example :
option autosupport.content: can not be read, connection problem (code=0xffffffff)
autosupport.content unknown (value might be overwritten in takeover)
(...)
Moreover, the "options autosupport" command takes a lot of time to try reading each value (timeout occurs after 20-30sec per option approximatively). I did not success to troubleshoot this. I got this problem since I flashed the filers with Ontap v8.0.1 and migrated them to another subnet. I ensured to set the correct gateway ip address.
My troubleshooting helped me to discover when each "losk" interface is disabled or set with another IP address than 127.0.20.1, the problem is still the same except I did not experience the long timeout. But it seems obvious since both filers are communicating through each internal "losk" interface...
Any ideas?
Thanks beforehand for your help.