2016-06-16 08:35 PM - last edited on 2016-06-17 02:35 AM by Li-Jacques
I've noticed that there is no light on the leds of all disk , PLus there is an amber on the controller. I've tried to connect to serial port using putty but cannot type anything unless I hit ctrl + g and the BMC shell prompt.
My question is can it be the controller module got broken already?
Solved! SEE THE SOLUTION
2016-06-16 11:44 PM
Shut down the system, try reseating the controller, ensure all the cables are firmly connected. Check the LED status again.
2016-06-17 12:44 AM
It might be a faulty controller. Please contact Netapp support and raise a case.