Subscribe
Accepted Solution

Convert DS4243 to FAS2240-4 single controller

[ Edited ]

I used FAS2240-2 controller into the DS4243 shelf, but it show 

========================================

PANIC : The FASXXXX:code(1) is not a supported platform

version: 8.1.4P7: Fri Nov 21 02:12:14 PST 2014
conf : x86_64
cpuid = 0
Uptime: 1s

=========================================

somebody know how can it work?

Re: Convert DS4243 to FAS2240-4 single controller

You need to open case with NetApp support. It may be solved by SP firmware update, but it sounds like you may need replacement.

Re: Convert DS4243 to FAS2240-4 single controller

Thanks for your relpy,

DataONTAP is 8.1.4P7

SP is 2.2.1

BIOS is 8.2

It is compatible

Re: Convert DS4243 to FAS2240-4 single controller

I found the problem!!
Must used the DS4243 shelf after 2012-11,
P/N:430-00025
or 
P/N:430-00061

 

Can't used DS4243 shelf before 2012-11,

like P/N:430-00048

Re: Convert DS4243 to FAS2240-4 single controller

Is there any way to make this work with a 430-00048? What are the differences with the ones manufactured after 2012-11?

Re: Convert DS4243 to FAS2240-4 single controller

Or perhaps you are implying that FAS2240-4 are built off DS4246 and not DS4243?

But then it would accept 6Gbps drives, but hardware universe shows that it only handles 3Gbps drives.

If not, then it should be possible to modify the DS4243 to accept a 2240-4 controller.

Re: Convert DS4243 to FAS2240-4 single controller

Or could it be that the shelf id wasn't set to zero?