ONTAP Hardware

FAS2020 controller replacement while preserving data

angelshark
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Hello,

 

We have a FAS2020 in a single controller configuration whose controller went down. This Filer is no longer under NetApp's support.

 

We have ordered a new controller but we'd like to know how to go about it to install it while preserving all DataONTAP settings and all data on the disks.

 

This is really an unconfortable situation. We were supposed to upgrade this Filer years ago but kept waiting until this disaster occured. NetApp cannot help us since there is no support for this Filer. You guys are our only hope.

 

Thank you!

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