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FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

I have a FAS808EX (OnTap 8.3.2p4) configured as a FlexArray only.  No local attached disk shelves.  The OS boots off another array lun on each node.  1 aggregate is configured on each node with array luns on the same array.  

 

All is running well except OCUM 7 is reporting a warning on both nodes:  Disk Shelf Multipath Not Configured.  Being that there are no local disk shelves, is this something that can be turned off?  The only way to get it to go away on OCUM 7 is to turn off the multipath alerts globally which I don't want to do because I have other nodes on this same cluster and other clusters.

 

Here's the alert from OCUM:

 

Severity:  Warning
State:  Acknowledged
Impact Level:  Risk
Impact Area:  Availability
Source:  cluster1_01
Acknowledged By:  ocumadmin (44 Mins Ago)
Resolved By:  
Assigned To:   
Triggered Time:  1 Hour 5 Mins Ago
Trigger Condition:  Disk shelf has either one or no path connected to the node.
 
 
 

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

Can you please post the output of below commands

 

system health alert show

 

 

 

 

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

cluster1::> system health alert show
This table is currently empty.

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

Hi @J-L-B

 

It might be the false alert with OCUM, even i am facing the same issue. Please open a support case with netapp.

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

[ Edited ]

After contacting support, this issue is due to an OS bug. Bug ID 927715

 

Although the system is healthy, per their response:  "There is no fix until 9.2 OS is released, till then you need to keep ignoring these alerts."

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

I cannot find that BUG IN on Netapp Bug Tools.  Nothing came up when I search for that BUG ID.

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

[ Edited ]

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

Is there any more information on this bug, publically?

 

Is it confirmed fixed in 9.2?

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

I have not seen it listed in the fixes included in 9.2 and I haven't brought those Flex Array FAS8080 nodes up to that level yet to check if it was resolved.  Going to let 9.2 vet itself out a little longer.

 

I did however check all of the 9.1 patches and bug fixes and they don't have anything that looks related:

http://mysupport.netapp.com/NOW/download/software/ontap/9.1P1/

through

http://mysupport.netapp.com/NOW/download/software/ontap/9.1P6/


There's nothing mentiond here:
http://mysupport.netapp.com/NOW/download/software/ontap/9.2/

 

There's also no further mention of it here: 

https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=927715

 

If anyone else knows please let us know.

Re: FAS8080 Flex Array - OCUM warning: Disk Shelf Multipath Not Configured

I have a customer with a new FAS2650 running ONTAP 9.2 and OCUM 7.2 and the error ist still there... 

Therefore I can confirm this bug is not fixed yet.