2011-10-18 09:54 AM
I have read other posts on this subject and tried their solutions to no avail except for reflashing the BIOS which they do not want to do at this time.
Condition: Controller A does not boot as shown thru a serial connection, Controller B is fine. NVMEM is not protected
Investigation: BMC reports the BIOS is in a Hung state, rear NVMEM LED steady Orange
Steps Taken: Powered off NetApp, removed controller, then battery, waited ~ 20 seconds and re-installed - no change
Reset the controller to boot off the backup BIOS - no change
Verified battery state thru BMC - ready
Sensor reports show no abberations
After the reset, 'system show' reports the BIOS in an Unknown state and then transitions to a Hung state
Accessing controller A thru the browser correctly states it has been taken over by 'B'
If a reflash is the next to last resort (last being RMA) please on the procedures.
Thank-you - I apologize if this has been answered elsewhere
2011-12-23 12:31 AM
i recommend you to open a case and let ngs help you on that.
i believe reflashing is the only way to fix this. it wont be harmful to ur alive head.
2011-12-26 01:36 AM
Looks like you need to RMA the Controller
You can give it a try and pull it out and reseat it after waiting for 10 secs. With ab it of luck it gets past the error. Otherwise see above.