Subscribe

Netapp FAS2040 Disk Missing

Hi,

Sorry, I'm fairly new to administering Netapp and am not quite sure what's happening with a disk in our FAS2040 controlled array.

Basically disk 4 in our first aggregate has "disappeared" from the list of disks. If I do a disk_status with ONTAP command line it does not appear either. On the filer itself, the disk light is solid green, where as all other disks are flashing with green activity light.

Is the disk faulty? Any help would be greatly appreciated.

Re: Netapp FAS2040 Disk Missing

Please try these Commands:

filer> disk show -n

filer> aggr status -f

filer> disk show

filer> aggr status -s

And let us know if the disk is in any of these lists.

Re: Netapp FAS2040 Disk Missing

Hi Peter,

The disk does not show up in any of these lists. Any other suggestions?

Re: Netapp FAS2040 Disk Missing

Then you might have an issue with the connector of the disk to the back-plane in the shelf. Try to remove it, wait 20 seconds and then re-insert it. If the disk still does not show up in any of the lists, call NetApp Support to get further troubleshooting or the disk replaced.

Re: Netapp FAS2040 Disk Missing

Hey Simon,

Is this a single controller or duel controller?

Try this before you pull the disk out "storage show disk -p" and paste us the output

Re: Netapp FAS2040 Disk Missing

I know this is an old post but I am having the same issue with my FAS2020 with two controller.

 

filer>disk show

DISK

0c.00.6

0c.00.4

0c.00.2

0c.00.7

0c.00.8

0c.00.10

0c.00.11

0c.00.9

 

So I am missing 0, 1, 3, 5. I tried all the suggested commands below, not getting any result.

 

filer> disk show -n

filer> aggr status -f

filer> disk show

filer> aggr status -s

filer> storage show disk -p

Re: Netapp FAS2040 Disk Missing

Dear gen-user,

 

I am having same issue with my fas2020. how did you able to resolved  that issue

 

Thanks in advance

Re: Netapp FAS2040 Disk Missing

Please perform disk qualification package upgrade and check. This might be the issue.