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fas2050 ES Electronics

Hello,

As I am using discussions for the first time, I hope my question will end up in the right part of it.

I'm having some issues with FAS2050 and I wonder if anyone could give me some directions/answers/ideas on what might be the problem. A critical status on my shelf is saying 'ES Electronics' and to be honest, I'm not sure what does it all mean? It's obvious to me that one temperature sensor is dead:

Temperature Sensor installed element list: 1, 2, 3; with error: 3

        Shelf temperatures by element:

          [1] 17 C (62 F) (ambient)  Normal temperature range

          [2] 34 C (93 F)  Normal temperature range

          [3] Unavailable

        Temperature thresholds by element:

          [1] High critical: 50 C (122 F); high warning 40 C (104 F)

              Low critical:  0C (32 F); low warning 10 C (50 F)

          [2] High critical: 63 C (145 F); high warning 53 C (127 F)

              Low critical:  0C (32 F); low warning 10 C (50 F)

          [3] High critical: 63 C (145 F); high warning 53 C (127 F)

              Low critical:  0C (32 F); low warning 10 C (50 F)

        ES Electronics installed element list: 1, 2; with error: 2

        ES Electronics reporting element: 1

        ES Electronics information by element:

          [1] Serial number: IMS82899002B248

              CPLD version: <N/A>

          [2] Serial number: IMS82899002AF97

              CPLD version: <N/A>

and here's the full error output if it means anything:

Environment for channel 0a

        Number of shelves monitored: 1  enabled: yes

        Environmental failure on shelves on this channel? yes

        Channel: 0a

        Shelf: 1

        SES device path: local access: 0a.14

        Module type: AT-FCX; monitoring is active

        Shelf status: non-critical condition

        SES Configuration, via loop id 14 in shelf 1:

         logical identifier=0x50050cc0021bd9cc

         vendor identification=XYRATEX

         product identification=DS14-Mk2-AT

         product revision level=3535

        Vendor-specific information:

         Product Serial Number: OPS8248721BD9CC

         Optional Settings: 0x00

        Status reads attempted: 2182673; failed: 0

        Control writes attempted: 82; failed: 0

        Shelf bays with disk devices installed:

          13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0

          with error: none

        Power Supply installed element list: 1, 2; with error: none

        Power Supply information by element:

          [1] Serial number: PMC643620382362

              Type: <N/A>

              Firmware version: <N/A>

          [2] Serial number: PMC643620382353

              Type: <N/A>

              Firmware version: <N/A>

        Cooling Unit installed element list: 1, 2; with error: none

        Temperature Sensor installed element list: 1, 2, 3; with error: 3

        Shelf temperatures by element:

          [1] 17 C (62 F) (ambient)  Normal temperature range

          [2] 34 C (93 F)  Normal temperature range

          [3] Unavailable

        Temperature thresholds by element:

          [1] High critical: 50 C (122 F); high warning 40 C (104 F)

              Low critical:  0C (32 F); low warning 10 C (50 F)

          [2] High critical: 63 C (145 F); high warning 53 C (127 F)

              Low critical:  0C (32 F); low warning 10 C (50 F)

          [3] High critical: 63 C (145 F); high warning 53 C (127 F)

              Low critical:  0C (32 F); low warning 10 C (50 F)

        ES Electronics installed element list: 1, 2; with error: 2

        ES Electronics reporting element: 1

        ES Electronics information by element:

          [1] Serial number: IMS82899002B248

              CPLD version: <N/A>

          [2] Serial number: IMS82899002AF97

              CPLD version: <N/A>

        Shelf mapping (shelf-assigned addresses) for channel 0a:

          Shelf 1:  29  28  27  26  25  24  23  22  21  20  19  18  17  16

Does anyone has an idea on what is going on? What does 'ES Electronics' stands for? Is it really critical? I can live without one temp sensor, but I wonder if anything else might be malfunctioning or what part I need to order with NetApp? Will full power cycle do the thing here?

Thank you in advance!

Re: fas2050 ES Electronics

I have seen this temp sensor error (with error: 3) gets automatically cleared after some time and all the sensors comes back to normal.

Please scan /etc/message files for any logs related to this. Log a case with NetApp support in case of suspicion.

Re: fas2050 ES Electronics

Hi,

Temperature senrsor 3 is located in your AT-FCX module B (the lower one) And B module is that ES Electronics installed element 2.
If you have a Multi Path HA configuration, maybe you could reseat it, and see if it helps.

Ismo.