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About Software Support for Cloud ONTAP

[ Edited ]

Hi All,

 

I read Service Description.

<http://www.netapp.com/us/system/pdf-reader.aspx?cc=us&m=ds-cloud-ontap-subscription-aws.pdf&pdfUri=tcm:10-131910>

 

I have a question about support for Cloud ONTAP.

Can we support it using the local language as with cDOT by e-mail when my customer opened the support case?

 

 

Best regards

 

--kaneko

 

Re: About Software Support for Cloud ONTAP

If you are asking about native language when a support case it open, only English is supported at this time. All cases are open to either our RTP support facility or the Wichita support facility

 

Hope this answers your question!

 

Dawn

Re: About Software Support for Cloud ONTAP

Dawn-san,

 

Thank you for your reply.

I appreciate your big help.


Best regards

 

--kaneko