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OCCM GUI - Server Communication Error

Hi

 

I'm trying to access OCCM via its private IP address from a management server on the same VNet. I see the following error:

 

Server Communication Error

 

Unable to contact server

 

Try to refresh the browser or to update proxy setting

 

Set up Proxy configuration to allow Cloud Manager and ONTAP Cloud instances to access the Internet. Enter an empty value to disable the proxy

 

 

If I close the message I see a blank screen. If I then refresh the browser I see the same message

 

Any ideas what I'm doing wrong please?

 

Thanks

 

Re: OCCM GUI - Server Communication Error

Hi Tyrone,

 

Sounds like some network issue nevertheless. Can you check if your instance is defined to go out through an organization proxy in the browser. We’ve seen that before.\

 

Thanks,

Yaron

Re: OCCM GUI - Server Communication Error

Hi Yaron,

 

I'm linking up with Yuval on Monday re this issue. I'll post back when I have a resolution.......

 

Thanks