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iSCSI Management Missing in SnapDrive

Hi All,

Currently I am facing one issue with SnapDrive. Not able to see the iSCSI Management Option in SnapDrive after one reboot. Before rebooting was able to connect the storage successfully.

Please can anyone have an idea on this. Thanks in advance.

Its kind of urgent.

Regards,

Savi

Re: iSCSI Management Missing in SnapDrive

I have the same problem :

snapdrive 6.5

DSM 4.0

Windows server 2012 datacenter with Hyper-V

with

without

And after seeing some fetaures on the snapdrive, the snapin hangs and failed. After the reboot, i loss the iscsi management.

and failed

Is there something between windows server 2012 and snapdrive that I missed?

Thank you for your help

Re: iSCSI Management Missing in SnapDrive

Hi Savi

We have had the same Problem with Snapdrive under 2003 and 2008. Our workaround was to configure following Service Dependency:

- Open a cmd

     sc config SDMgmtSvc depend= SWSvc

This config guarantee, that first start the Snapdrive Service and then the Snapdrive Management Service.

regards

Thomas

Re: iSCSI Management Missing in SnapDrive

When i made the recommandation of braunt-vr2swiss, the snaping hangs on "connecting" :


Re: iSCSI Management Missing in SnapDrive

Hi Nicolas

Are the 2 Services Started?

regards

Thomas

Re: iSCSI Management Missing in SnapDrive

yes they are both started :

Re: iSCSI Management Missing in SnapDrive

but app chrashes :

Fault bucket 97375060, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: SWSvc.exe

P2: 6.5.0.5474

P3: 50d0499b

P4: StackHash_6d63

P5: 6.2.9200.16384

P6: 5010acd2

P7: c0000374

P8: PCH_62_FROM_ntdll+0x0000000000002BEA

P9:

P10:

Attached files:

C:\Users\VMM_ManageHost\AppData\Local\Temp\WERAD4E.tmp.appcompat.txt

C:\Users\VMM_ManageHost\AppData\Local\Temp\WERAEB6.tmp.WERInternalMetadata.xml

C:\Users\VMM_ManageHost\AppData\Local\Temp\WERAEB7.tmp.hdmp

C:\Users\VMM_ManageHost\AppData\Local\Temp\WERC3ED.tmp.mdmp

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SWSvc.exe_feedbadfbd33797dba297eac2d8b171f18ce760_cab_0839c522

Analysis symbol:

Rechecking for solution: 0

Report Id: 19c03a78-802b-11e2-93f0-0017a47700ba

Report Status: 8

Hashed bucket: dc12ad703f4bdafc3706e4f63e432eb5

Re: iSCSI Management Missing in SnapDrive

when I restart the service :

Re: iSCSI Management Missing in SnapDrive

By the looks of things you probably need to re-install SnapDrive. Have you tried this at all ?

Re: iSCSI Management Missing in SnapDrive

Finally, We found the problem.

I linked my server in a freenas environnement and it was this iscsi connexion that failed my snapdrive environnment.

I removed the freenas connexion and the snapdrive service works well now.

Thank you for your help.

ps :  I hope that Netapp will able to fix this behviour in another version...