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CIFS not configured. Use "cifs setup" to configure???

Hi,

we cannot get CIFS started on  filer1 or filer2.

we can get all the way through the CIFS setup, but I get this error:

Fri Aug 17 08:53:31 CDT [landshark1xl: cifs.trace.GSS:error]: AUTH: Could not set filer password in domain: (0x7) Argument list too long.

Fri Aug 17 08:53:31 CDT [landshark1xl: cifs.kerberos.keytab:error]: CIFS: Keytable information for Kerberos: Error during backup restoration, could not find backup keytable.

Fri Aug 17 08:53:31 CDT [landshark1xl: cifs.trace.GSS:error]: AUTH: Could not restore old keytab after failed password change.

we try to do a CIFS restart and  get this:

CIFS not configured.  Use "cifs setup" to configure

Re: CIFS not configured. Use "cifs setup" to configure???

Check this KB Article in NOW

Error Message: Could not set filer password in domain

  

KB ID: 2010556

   

Symptoms

Error message: Could not set filer password in domain when adding filer into Active directory

While running cifs setup, machine account for the filer is created but the account password cannot be changed. Cifs setup fails and Common Internet File System protocol (CIFS) will not start.

Cifs setup fails with the following error:

  • CIFS - Could not set filer password in domain: User or Service not found in Kerberos database.
  • CIFS - Could not set filer password in domain.
  • CIFS could not create server machine account.
  • CIFS local server is shutting down.

All event logs shows the following  description:
There are multiple accounts with name kadmin/changepw of type 10'

Cause

Two krbtgt accounts exist in the Active Directory domain

This is because the customer bought another company and when they migrated their accounts over, it pulled over their krbtgt account and appended some characters to it from the merged domain name

Solution

A sample event log is shown below:

Event Type: Error
Event Source: KDC
Event Category: None
Event ID: 11
Date: 3/5/2004
Time: 1:59:15 PM
User: N/A
Computer: <computername>
Description:
There are multiple accounts with name kadmin/changepw of type 10'

The errors and the event log above are generated because there were two krbpgt accounts that were trying to register the same SPN, (secure principle name).
Delete one of the two accounts and the filer will add itself in.

Re: CIFS not configured. Use "cifs setup" to configure???

Re: CIFS not configured. Use "cifs setup" to configure???

why does my account say unauthorized acces when i try to open the KB aricle?

Re: CIFS not configured. Use "cifs setup" to configure???

Are you using the same login as the one associated with your NetApp hardware?

The KB is on the support site, so as long as you are registered "owner" of NetApp kit, you should have access to it.

Regards,
Radek