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No access to locked files (not file permission problem)

We have a customer who frequently reports he cannot access files using Computer Management in Windows (CIFS). Has anybody experienced this or know a solution to this?

We have found this temporarily solution: 'lock status -p cifs' and then  'lock break -f '<file>' -p cifs

Running ONTAP 7.3.1.1

Re: No access to locked files (not file permission problem)

this is actually as the messages says "diff user and pwd are using". that's why u cant access the filer with administration permission.

from that windows system, use "net use" command to check connections you setup with the filer.....

u can use "net use  /delete" to delete the connection on the IPC$ ...

then use "net use \\filer /user:abc", abc is the user has permission to administer the filer.........

Cannot find the answer you need?  No need to open a support case - just CHAT and we’ll handle it for you.

Re: No access to locked files (not file permission problem)

Cool YaoGuang,

That's the way it should be.

Happy 2012

Henry PAN