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Script sv-smvi.cmd (sv-smvi.exe) failed with code 11 in phase POST_BACKUP on cDOT 8.2.1.

Hi Experts,

 

I have some issue to setup SMVI backup for VMs running on cDOT 8.2.1.  We are using same scripts for SMVI backup of VMs running on 7-Mode storage without any issue. We use snapvault to replicate primary data to secondary with the help of POST script (sv-smvi.cmd).  Following are my environment details..

 

VSC v4.2.1P1

vSphere 5.1

Cluster Data ONTAP 8.2.1

 

Below is the content of script (sv-smvi.cmd) details ...

 

c:\smvi\sv-smvi.exe -svuser XXXXXXX -svcryptpasswd YYYYYYYYYYYYYYYYYYYYY -verbose -report -reportdir c:\smvi\log -svschednames ZZZZ

 

 

Below are the error details of SMVI backup..

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2014-10-15 02:38:26,924 PROGRESS - Starting backup request
2014-10-15 02:38:27,205 INFO - Generating backupName for the scheduleJob 76802a27-d98d-47a3-8e2b-4c60af3951fa is backup_cdot_test_vsc42_20141015023827
2014-10-15 02:38:50,294 PROGRESS - Excluding datastore vm_cdot_nas_mem_vsc42_test from the backup for virtual machine XXXXXX
2014-10-15 02:38:50,294 PROGRESS - Backing up datastore(s) ([vml_cdot_nas_vsc42_test (netfs://vServerName//vol/vml_cdot_nas_vsc42_test)])
2014-10-15 02:38:50,294 PROGRESS - Backing up the following virtual machine(s) ([XXXXXXX])
2014-10-15 02:38:50,481 PROGRESS - Script sv-smvi.cmd is starting in phase PRE_BACKUP
2014-10-15 02:38:51,183 INFO - Script sv-smvi.cmd completed with output: C:\Program Files\NetApp\Virtual Storage Console\smvi\server\scripts>c:\smvi\sv-smvi.exe -svuser XXXXXXX -svcryptpasswd YYYYYYYYYYYYYYYYYYYYYYYYYYYYYY -verbose -report -reportdir c:\smvi\log -svschednames ZZZZZ ----------------------------------------------------- Exiting with return code: 0
2014-10-15 02:38:51,199 PROGRESS - Script sv-smvi.cmd completed successfully in phase PRE_BACKUP
2014-10-15 02:39:02,853 PROGRESS - Creating storage snapshots for all datastores/virtual machines that are being backed up.
2014-10-15 02:39:04,865 PROGRESS - Script sv-smvi.cmd is starting in phase POST_BACKUP
2014-10-15 02:39:06,425 INFO - Script sv-smvi.cmd completed with output: C:\Program Files\NetApp\Virtual Storage Console\smvi\server\scripts>c:\smvi\sv-smvi.exe -svuser XXXXXX -svcryptpasswd YYYYYYYYYYYYYYYYYYYYYYYYYYYYYY -verbose -report -reportdir c:\smvi\log -svschednames ZZZZZZ LOG REPORT FOR SV-SMVI ----------------------------------------------------- SV-SMVI Version: 3.0.1 Log Filename: c:\smvi\log\SV-SMVI_20141015_023905.log Start Time: Wed Oct 15 02:39:05 2014 Using -svschednames, only taking SnapVault snapshots on specific schedule names ... Saving SnapVault schedule name smvi ... Found backup: HOST = 'vServer', VOLUME = 'vml_cdot_nas_vsc42_test', SNAPSHOT = 'smvi_cdot_test_vsc42_novmsnap_recent' ... Preserving SMVI backup with storage controller vServerName, volume vml_cdot_nas_vsc42_test, snapshot named smvi_cdot_test_vsc42_novmsnap_recent ... Initializing connectivity to storage controller ... Attempting to ping storage controller vServerName ... Ping of storage controller vServerName successful. Logging into to storage controller vServerName ... Testing login by ONTAP version from storage controller vServerName ... ERROR: ZAPI connection to vServerName failed: in Zapi::invoke, cannot connect to socket ----------------------------------------------------- Exiting with return code: 11
2014-10-15 02:39:06,425 PROGRESS - Script sv-smvi.cmd failed with code 11 in phase POST_BACKUP
2014-10-15 02:39:07,065 PROGRESS - Sent status notification message to [xyz@abc.com]
2014-10-15 02:39:07,081 PROGRESS - Storing logs for backup_cdot_test_vsc42_20141015023827 in file .\repository\logs\76802a27-d98d-47a3-8e2b-4c60af3951fa\backup_backup_cdot_test_vsc42_20141015023827.xml

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Thanks & Regards,

Binod

 

Re: Script sv-smvi.cmd (sv-smvi.exe) failed with code 11 in phase POST_BACKUP on cDOT 8.2.1.

Did you solve this?

Re: Script sv-smvi.cmd (sv-smvi.exe) failed with code 11 in phase POST_BACKUP on cDOT 8.2.1.

[ Edited ]

do you try to authenticate to the cluster or to the Storage Virtual Machine?

does the storage virtual machine have a management IP address?

is the httpd options setted correctly to permit remote login authetycation with the script?

Re: Script sv-smvi.cmd (sv-smvi.exe) failed with code 11 in phase POST_BACKUP on cDOT 8.2.1.

Hi Guys,

 

This script is for running in 7-mode, it doesn't work in C-dot.

 

 

Regards,