Subscribe

Unable to create forlder from windows explorer to SAN / NAS netapp.

[ Edited ]

We have a FAS3220 netapp Baie.

 

I created a Volume : a_datauser1

 

    a_datauser1 online          raid_dp, flex         nosnap=on, no_atime_update=on, create_ucode=on,
                                64-bit                convert_ucode=on, snaplock_enterprise,
                                                      no_i2p=on, fractional_reserve=0

 

 

On it i created qtree :

 

a_datauser1 data1    ntfs  enabled  normal

 

I share this QTREE :

DATAUSER1    /vol/a_datauser1/data1
                        everyone / Full Control

 

NTFS access right are full control for my windows user.

 

From a Windows workstation ( 2003 / seven / ... ), i connect to this share : \\sea4\datauser1

 

The problem is :

From windows explorer, if i create manually a folder on this network connection, I have this windows error message :

 

Error renaming File or folder.

Cannot rename new folder : Access it denied

Make sure the disk is not full or write protected and that the file is not currently in use.

 

If I press ESC, a folder is created : New Folder

but I am not able to rename it.

 

So : I am unable to create a folder

 

From a command prompt / DOS, no problem :

I access to the network connection,

mkdir test

IT works !!!

 

If un CUT / PASTER a folder / sub directory from C: to this network connection,

it works !!!

 

So ? On a NAS Netapp, troubles with windows explorer ? Unable to create a basic FOLDER ?

 

test-netapp.JPG

 

 

 

Thanks for any ideas about this problem.

 

Re: Unable to create forlder from windows explorer to SAN / NAS netapp.

Hi,

 

You can refer the below links,

 

https://kb.netapp.com/index?page=content&id=1012773&actp=LIST_POPULAR

 

https://kb.netapp.com/support/index?page=content&id=1012304

 

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Re: Unable to create forlder from windows explorer to SAN / NAS netapp.

Ok Thanks, many usefull links Smiley Wink

 

I am going to check, if an article describe my problem.

 

 

 

Re: Unable to create forlder from windows explorer to SAN / NAS netapp.

I also am suffering from this behavior.

 

You may have already found this out (since it's now years later) but others may have this issue and the KB links provided are not helpful for this particular issue.

 

The issue here is that this is a SnapLock volume. Whether it's Enterprise or Compliance mode makes no difference. Paths/directories/folders in a SnapLock volume are immutable.

 

You are running into this issue because the default behavior of Windows Explorer when creating a new folder is to create a folder called "New folder" and immediatley prompt you to rename it, which you cannot do due to the path/directory/folder being immutable.

 

I am currently waiting for a response from NetApp to see whether there is a way to change this from the NetApp side as I don't believe it's a viable option to "train" users to create folders from PowerShell or a command prompt.