Storevault replacement drive source

[axcelltech]

I am the unfortunate owner of a Storevault S550.  The device is not even 3 years old and Netapp will not extend support nor will they sell me a replacement drive.  Does anyone know where I might be able to obtain a replacement (new or user) 750gb sata drive for an S550?

[brendanheading]

There are a number of vendors out there who will sell you refurbished discontinued NetApp kit.

eg Smartech Consulting (http://www.smartechconsulting.com/).

[Darkstar]

You can use regular NetApp disk drives in the S550, so if you manage to find one of these somewhere (ebay etc.) you can just swap the carrier and the S550 will recognize it.

-Michael

[axcelltech]

I am getting mixed information on this.  Some people I talk to say it will work, others say it wont.  Netapp says it won't. 

Do you know this from personal experience?  If so, do you happen to have the model of the drive that you used?

Thanks!

Rick

[Darkstar]

We recently did this in out lab and it worked. I can't guarantee that it works for ALL disk types but it works for these:

s550*>

Wed May 25 08:43:00 CEST[ses.status.driveOk:info]: The error on drive 1 on S550-C1300 shelf 0b.0 hasbeen corrected.

Wed May 25 08:43:01 CEST[ses.channel.rescanInitiated:info]: Initiating rescan on channel 0b

Wed May 25 08:43:01 CEST[ses.channel.rescanInitiated:info]: Initiating rescan on channel 0c

Wed May 25 08:43:01 CEST [raid.disk.inserted:info]:Disk 0b.1 Shelf 0 Bay 1 [SEAGATE  ST3500320NSAH    NA00]S/N [9QM9M***] has been inserted into the system

s550*> sysconfig -r

Aggregate aggr0 (online, raid_dp) (block checksums)

  Plex /aggr0/plex0 (online, normal, active)

    RAID group /aggr0/plex0/rg0(normal)

      RAID Disk Device HA  SHELF BAY CHAN Pool Type  RPM  Used(MB/blks)    Phys (MB/blks)

      --------- ------ ------------- ---- ---- ---- ----- --------------   --------------

      dparity   0b.0    0b   0   0          - ATA   7200 423111/866531584  423946/868242816

      parity    0c.0    0c   0   8          - ATA   7200 423111/866531584  423946/868242816

      data      0b.7    0b   0   7          - ATA   7200 423111/866531584  423946/868242816

      data      0c.1    0c   0   9          - ATA   7200 423111/866531584  423946/868242816

            data      0b.2    0b   0   2          - ATA   7200 423111/866531584  423946/868242816

      data      0c.2    0c   0   10         - ATA   7200 423111/866531584  423946/868242816

      data      0b.3    0b   0   3          - ATA   7200 423111/866531584  423946/868242816

      data      0c.3    0c   0   11         - ATA   7200 423111/866531584  423946/868242816

      data      0b.4    0b   0   4          - ATA   7200 423111/866531584  423946/868242816

      data      0b.5    0b   0   5          - ATA   7200 423111/866531584  423946/868242816

      data      0b.6    0b   0   6          - ATA   7200 423111/866531584  423946/868242816

Spare disks

RAID Disk      Device  HA  SHELF BAY CHAN Pool Type  RPM  Used(MB/blks)    Phys (MB/blks)

---------      ------  ------------- ---- ---- ---- -------------------    --------------

Spare disks for block or zoned checksum traditionalvolumes or aggregates

spare          0b.1    0b    0  1          -  ATA  7200 423111/866531584  423946/868242816

s550*> storage show disk

DISK                 SHELF BAY SERIAL          VENDOR   MODEL      REV

--------------------- --------- ------------------------ ---------- ----

0b.0                   0    0 P6GEY***         HITACHI HUA721050K A90A

0b.1                   0    1 9QM9M***         SEAGATE ST3500320N NA00

0b.2                   0    2 P6GE5***         HITACHI HUA721050K A90A

0b.3                   0    3 P6GEW***         HITACHI HUA721050K A90A

0b.4                   0    4 P6GEV***         HITACHI HUA721050K A90A

0b.5                   0    5 P6GEZ***         HITACHI HUA721050K A90A

0b.6                   0    6 P6GEK***         HITACHI HUA721050K A90A

0b.7                   0    7 P6GEW***         HITACHI HUA721050K A90A

0c.0                   0    8 P6GEW***         HITACHI HUA721050K A90A

0c.1                   0    9 P6GEY***         HITACHI HUA721050K A90A

0c.2                   0   10 P6GEY***         HITACHI HUA721050K A90A

0c.3                   0   11 P6GEV***         HITACHI HUA721050K A90A

s550*> Wed May 25 08:43:31 CEST[sfu.firmwareUpToDate:info]: Firmware is up-to-date on all disk shelves.

-Michael