Merkle Gains New Insight into Data Center with OnCommand Insight

by Occasional Contributor on ‎2011-05-09 11:53 AM

Merkle is a leading customer relationship marketing agency that purchased OnCommand Insight Balance to get end to end visibility and performance optimization of their infrastructure. 

Key results include:

  • Broadened visibility across the IT infrastructure in Merkle's Columbia, MD, primary data center so staff could quickly identify root cause of server and storage problems, in days instead of weeks.

  • Optimized utilization by enabling redistribution of servers across storage systems.

  • Elevated service levels to end-user customers through reduction of dataprocessing time frames by 30%.

  • Improved IT budget planning by allowing staff to better anticipate when capacities would be reached, so additional storage could be allocated well in advance.

  • Boosted time to market and profitability for Merkle with highly available data.


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