2014-01-21 12:36 PM
Interesting issue with one of our end users. When they are trying to create and run reports their AD Account locks out. I want to know if anyone else has experienced this. I'm curious as to see what would cause this issue.
2014-01-22 02:34 PM
Is this from trying to create/run reports within OCUM? If so, do they ever succeed? An account can get locked out from trying to login to OCUM with a wrong AD password, but if your user gets locked out after doing something successfully, then I don't think that's ever happened to us.
2014-01-23 04:58 AM
User logs in fine and can browse OCUM without issue. Issue only happens when creating/running reports. Netapp said it could be the way the AD Account is or nested groups. I'm not buying either of them.
2014-01-29 08:03 AM
We have had the same issue for a while, NetApp is not helping, we got the same answer about nested groups and no resolution. Did anyone get this fixed or found a root cause?