2013-11-01 02:42 AM
I recently upgraded my OCI environment to 6.4.1-297.
So far I observed two issues after the upgrade:
1. 50-60% of the NPV data sources are failing with below message. Earlier these data sources are working fine. Is there anything that has been changed in this version w.r.t. NPV devices discovery?
Found 6 nodes logged into NPV switch port fc1/6 (xx:xx:xx:xx:xx:xx:xx:xx). This configuration is unsupported.
2. In DWH reporting, default report and dashboard folders under capacity->storage capacity are missing. Customer Reports and customer dashboards are restored and so do other packages during restore except those mentioned.
Anyone on same platform faced anything like this.
2013-11-01 06:09 AM
#1 - Can you explain what technologies are in play here? What is plugged into fc1/6? A physical host using NPIV to have multiple logins? Another NPV mode device?
#2 - Not sure why this would happen. Let me ping someone internally for some ideas
2013-11-01 10:00 AM
Regarding question #2, there are a couple of reasons why this behavior would occur and much of them depending on the version of OnCommand Insight you upgraded from.
In your statement " In DWH reporting, default report and dashboard folders under capacity->storage capacity are missing" I assume you are missing modified or custom reports that were saved in the default reports and dashboards folders.
I will try to provide you a summary of what is backed up depending on OCI version.
There is a best practice recommendation of backing up not only any modified reports but also making backups of the DAILYBACKUP.zip file located at C:\Program Files\SANscreen\cognos\c10_64\deployment\DailyBackup.zip
See the following document link on saving a modified report. http://live.netapp.com/docs/DOC-30904
lastly, If the end user has a copy of the DailyBackup.zip file and depending on the version of OCI that was upgraded, there may be a chance the "lost' reports are still available in the DailyBackup.zip file and that zip file can be restored to a different OCI client and saved. ** The DailyBackup are overwritten every day.
I hope the above mentioned was helpful.
OCI Strategy and Architecture
2013-11-05 08:45 PM
I think I got answer for my first query in release notes of OCI 6.4.1.
Switch port zoning for NPV devices
OnCommand Insight does not support switch port zoning when directly collecting an NPV device where multiple nodes are logged into the same NPV switch port. Previously, this configuration appeared to be successfully importing data when it was, in fact, failing silently by dropping the connected nodes. Now this configuration is clearly not supported and explicitly fails to import data. Indirect acquisition should show correct connectivity.
Don't know why this feature is unsupported now when it was supported earlier.
2013-11-06 07:49 AM
Thank you for your reply.
I have not heard of any recent circumstances that caused this behavior however there are a number of compatibility situations that might cause this. I have a few more questions for you;
2013-11-07 02:00 AM
I am using IE 8.0.7601.
Yes, all licenses are valid.
Attaching 2 screenshots from DWH.
SC = Storage Capacity which doesn't show default folders
SSPC = Storage and Storage Pool Capacity which shows all folders
I have used browser session and same tab to capture that.