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Can't reach WEB UI when on WiFi

Hi Guys,

 

When I am on our internal WiFi, I'm unable to hit the NetApp Web UI. However, I can hit our other internal resources. Is there some sort of rule/restriction on the NetApp? Wireless or Hard Wired, I am on the same subnet.

Re: Can't reach WEB UI when on WiFi

Hi there,

 

No, there aren't any restrictions like that. My guess would be that the subnet mask is wrong on either the cluster/node management LIF of your NetApp system, or less likely, on your client.

 

Can you ping it?

Re: Can't reach WEB UI when on WiFi

unable to ping

Re: Can't reach WEB UI when on WiFi

Can you post the output of "network interface show" from your NetApp system, as well as "ipconfig /all" of your system on wireless?

Re: Can't reach WEB UI when on WiFi

Wifi

netapp.jpg

 

NetApp

 

netapp.jpg

Re: Can't reach WEB UI when on WiFi

Your client IP is 10.150.54.84 with a subnet mask of 255.255.252.0, or /22 - this means that according to your client, every IP within 10.150.52.1 to 10.150.55.254 is "local" - it can talk to it directly, no router needed.

 

Your NetApp system's cluster management LIF is 10.150.52.13, with a subnet mask of 255.255.255.0 or /24, which means according to the NetApp system, only IPs in 10.150.52.1-10.150.52.254 are local, everything else needs to go through a router. 

 

So in this configuration, your client is attempting to talk directly to the NetApp, but your NetApp will only talk to your client through a router.  Only one of these systems can be correct.

 

If you really have a /22 subnet, then the NetApp's configuration needs to be changed. If you only have a /24, then the client's configuration needs to be changed. For the NetApp, you would likely run the "network interface modify" command (manual page here) to change the subnet mask - either via command line or GUI. For the client, you would change your DHCP server or local interface config.

 

Hope this helped!

Re: Can't reach WEB UI when on WiFi

ahhh that makes sense. thank you!

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Re: Can't reach WEB UI when on WiFi

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